ERIC SIMON
4814 Riding Ridge Road, San Diego, CA 92130
Email: mrsimonsez@gmail.com
Home: (858) 947-5718 / Cell: (858) 926-9678
SENIOR TECHNOLOGY & OPERATIONS EXECUTIVE
Innovative, customer-centric executive with a 22-year record of achievement across all aspects of technology and operations in diverse industry and business environments. Deep technical knowledge including web/e-commerce solutions, software development, and network design. Proven skill in building, leading, and empowering teams to achieve high performance. Entrepreneurial drive and outside-the-box perspective for problem solving. Expertise in:
* IT Operations Management & Strategy Planning
* Large-Scale IT Project & Program Management
* Business Process Reengineering (BPR)
* Enterprise Infrastructure, Application Development
* Customer Loyalty, Retention & Referrals
* Business Development & Product Marketing
* System Development Lifecycle (SDLC)
* Regulatory & Industry Compliance (SOX, PCI, etc.)
* Budgeting / P&L Management
* Strategic Partnerships & Contract Negotiations
PROFESSIONAL HIGHLIGHTS
ENERGIZE THE EXPERIENCEŽ, INC, San Diego, CA 2007-Present
President / CEO / CIO
Systems Integration and Technology Solutions organization targeting renewable energy, real estate, legal, and high-/bio- technology industries.
* Performed as acting CTO for start-up ethanol manufacturing organization (NASDAQ: BIOF), leading IT build out through IPO. Built standardized Process Operations allowing organization to grow from 2 to 131 people with 6 offices in 12 months.
* Residential Solar Electricity Solutions - Developing cost-effective residential Solar Electricity programs and solutions for existing dwellings at a city/district/subdivision-wide syndicate. Led budgeting, financial analysis, P&L, technical direction, and strategic partnerships.
BROOKFIELD HOMES CORPORATION, Del Mar, CA 1995-2007
Vice President, Information Technology (1998-2007) / IT Director (1995-1998)
Executive in charge of enterprise-wide technology operations for this $1.5-billion homebuilder with subsidiaries across North America. Managed $3.5 million P&L, 25 direct-reporting staff/contractors, and 10 indirect reports. Scope included strategic and financial planning, regulatory compliance (SOX audits), procurement, lifecycle program development and marketing, infrastructure/network and software development, project management, systems integration, and IT policies/procedures.
Technology & Operations Vision, Strategy & Leadership
* Spearheaded new revenue streams including partnerships for high-tech broadband services and custom home-technology options for homebuyers. Captured a significant market advantage, earned partnership revenues in excess of $1 million annually, and increased technology options traction from under 5% of total options sales to over 20%.
* Built best-of-breed enterprise infrastructure (integrated financial management, operations, sales and customer service - CRM, enterprise-wide project management, regulatory compliance, document management, business intelligence, and job costing solutions) for this fast-growing organization. Successfully handled 400% growth while holding personnel overhead increase to 5%.
Team Building & Leadership
* Managed world-class IT organization through three corporate restructurings and an IPO. Hired and developed strengths-based team committed to customer satisfaction and alignment with the business vision. Provided ongoing training and expanding functionality to achieve exceptional retention rates with turnover of only two staff members in 13 years.
Operations & Process Reengineering
* Reengineered purchasing and operations departments to improve productivity and operational efficiency. Enabled a 30% reduction in personnel resources to save $100,000+ in annual payroll (50% less staffing than industry norm).
* Standardized decentralized, geographically dispersed operations and technology environment.
* Renegotiated vendor contracts and redesigned data/telecom/wireless infrastructures to cut annual costs $160,000.
Technology Innovation
* Developed adaptable software solution (integrated e-commerce sales/back-office system) to streamline lifecycle management of options sales. Cut administrative errors from 74% to less than 10% and grew option revenue 80%.
* Designed and built a unified Novell eDirectory-based identity management solution for all clients (staff, vendors, partners, buyers). Improved the customer experience across all operations and customer-facing software solutions.
* Delivered multiple projects on schedule/budget including enterprise applications, web / e-commerce solutions, training and help desk, business intelligence, security, disaster recovery, infrastructure upgrades, and data center operations.
PARALLEL COMPUTING / CALIFORNIA COMPUTER RENTALS, San Diego, CA 1989-1995
Vice President, Operations (1992-1995) / Business Development Associate (1989-1992)
Managed all aspects of operations for two interrelated companies (network services VAR and rentals / finance concern) focused on small to medium sized enterprises: bio and high-tech, legal, real estate, and financial industry verticals. Oversaw technical support, business development, customer service, sales, marketing, accounting, HR, and administration departments. Developed and supervised a team of seven. Led budgeting, financial analysis, P&L, technical direction (multiple environments), and strategic partnerships.
* Transitioned the organization from product sales focused to service-based. Became company's primary profit center and grew revenues from $200,000 to $2.5 million.
* Expanded core competencies from an expertise base of 4 technologies to more than 12 based on analyses of market needs and future technology initiatives. Created strategic partnerships with manufacturers to grow service and solutions offerings.
* Built a support services department from the ground up (included technical team and sustainable infrastructure to support all competencies). Dramatically improved service levels to clients and impacted growth from 12 clients to 60+ full-service clients in 3 years.
* Secured manufacturing and operations software partnerships to create vertical industry specializations (legal, real estate, veterinarian industries). Developed long-term service offerings to provide daily support for these small to mid-sized organizations. Resulted in new revenue streams and significant market penetration through industry referrals.
Additional career experience:
* Management / Finance Trainee, Citicorp Real Estate, Los Angeles, CA (1988)
* Office Manager & Research Assistant, The Meyers Group, San Diego, CA (1986-1989)
* Market Research Assistant, Grubb & Ellis Real Estate, San Diego, CA (1985)
EDUCATION & PROFESSIONAL PROFILE
B.S. Degree coursework in Economics, University of Southern California, Los Angeles, CA
Selected Training & Certifications (Vortex Data Systems & LearnSoft, San Diego, CA):
* Information Technology Infrastructure Library (ITIL), 2007
* Microsoft Certified Systems Engineer (MCSE - Server OS, SQL Server, .NET development), 1997 / 2006 / 2007
* Citrix Systems Certified Administrator (CCA), 2003 / 2007
* Novell NetWare, OES, Zenworks, Identity Management (CNE), 1998 / 2007
* Certified Information Systems Security Professional (CISSP), 2006
* IronPort Mail Security CIE, 2005
* CheckPoint Security (CCSE NGX), 2004
* Business Objects Crystal Reports / Enterprise, 1997 / 2004
* CompTIA Ethical Hacking & Security+, 2003
* Symantec Ghost Enterprise, 2002
* Lotus Domino/Notes Certification & Training (CLP), 1999
* Microsoft Dynamics FRx & SL (Solomon), 1998
Presentations, Publications & Industry Conferences:
* Industry speaker at Fiber-to-the-Home Conference (broadband technology) and Electronic Housing & Technology Builders Expos (home technology solutions)
* Quarterly article on technology and trends, "Simon Says", in the corporate paper
* Corporate representative and active participant in industry-leading conference including CIO Decisions, InterOp, CTIA, CES, Fiber-To-The-Home, Technology Builders Expo, Electronic Housing Expo, Pacific Coast Builders Conference, International Builders Show, Consumer Electronics Assn (CEA), US Green Building Council - LEED Program (USGBC), Energy & Gas Industries Assn (EGIA), Solar Energy Industries Assn (SEIA)
Licenses:
* California Contractors State License Board C-46 (Solar) license - 928013
Community Service & Volunteer Efforts:
* San Diego Convention & Visitors Bureau - IT Task Force Technical Advisor
* Congregation Beth Israel - IT Task Force Technical Advisor
* YMCA Indian Princesses - Sound Man
* Computers For School - Consultant Advisor
* O2 For Life - Technical Advisor, Emcee
* Internet Home Alliance - Technical Advisor - Networked Home Project
* Continental Automated Builders Assn - Technical Advisor - Connected Home Road Map Project
* Internet Home Alliance - Technical Advisor - TV Advisor Study
* HBA/Northern California - Technical Advisor - Operating Standards Definition
* BIA/SD - Technical Advisor - Centralizing Bidding/Contracting Svcs |
