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CHIEF OPERATING OFFICER / VP / SENIOR DIRECTOR

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Position
CHIEF OPERATING OFFICER / VP / SENIOR DIRECTOR
Location Confidential
No
Location
No preference
Willing to Relocate
Yes
Industry
Consumer-Packaged-Goods
Function
GENERAL-MANAGEMENT--CEO/COO/GM
Compensation
$150,000 to $300,000

Resume Summary
Diverse experience in consumer packaged goods, manufacturing, sales and marketing. Successful in building strong team environments, increasing productivity, and reducing costs. Most recent businesses successfully merged for efficiency and re-positioned for acquisition. Looking for new challenges in a larger organization.

Resume Body      CHIEF OPERATING OFFICER / VP / SENIOR DIRECTOR

CHIEF OPERATING OFFICER / VICE PRESIDENT / SENIOR DIRECTOR

Successful in building strong team environments, increasing productivity, and reducing costs. Most recently merged businesses for efficiency and re-positioned for acquisition.

2004 – Present
ADVERTISING AND ONLINE MEDIA COMPANIES
Chicago, IL

CHIEF OPERATING OFFICER
(#2 person in management for both companies)

Recruited to restructure and reorganize these two privately owned print and online media advertising agencies for eventual acquisition. I also assumed all operational duties from the President and CEO, freeing him to focus on sales and new product marketing and launch initiatives. My goals were completed well ahead of the 18 month schedule.

I concentrated on eliminating problems which would deter potential buyers. Cash flow is an example. Receivables past 30 days was reduced from an average of 25-35% to less than 5-10%...payables terms were reduced to below industry average from 5-10% above average. These results were obtained by defining the necessary accounting policies and streamlining the processes to be implemented, along with identifying, recruiting, and training the necessary personnel. These efforts were critical in improving D&B ratings in these areas. During this time I also engaged a public accounting firm to conduct an accounting review, providing a critical addendum to the financials.

Additional improvements in process, procedure, and costs were completed in the areas of human resources (implemented HR Online, standardized performance evaluations, developed numerous policy documents, reduced annual health insurance costs by 9%), payment card industry compliance, client services (initiated new customer credit, payment, and contract policies), and information systems (implemented voice over IP for annual savings over 40%). Numerous other operational improvement projects were successfully implemented.

2003 – 2004
SOFTWARE DEVELOPMENT COMPANY
Park Ridge, IL

DIRECTOR OF SALES & MARKETING

Brought in to revitalize all sales and marketing functions by the founder of the company, I focused on sales lead generation, customer presentations, public relations, and setting corporate sales strategy. Our software being specifically designed to meet the demands of syndicated and relational data analysis, clients included Pepsi Americas, Quaker Oats, Energizer Battery, Reckitt Benckiser, Kraft Foods, SC Johnson, and DS Waters.

I was able to increase viable sales leads and prospects by more than 500% within the first 6 months by developing a highly credible leads database utilizing external contact management and industry information sources. We were able to capitalize on these lead generation improvements by conducting sales presentations to many major consumer packaged goods and retail companies usually in front of C-level executives (Energizer, Clorox, Robert Mondavi, Kellogg, Kraft, Walgreen’s, and DS Waters to name a few).

Managed and implemented the first successful National Advertising campaign working with an external marketing communications company. By providing extremely valuable Ad copy and content information based on my extensive experience the campaign capitalized on Ironbridge Software’s unique value added capabilities.

Result: Closed first large account sale in over 1 year by designing an extraordinary cost saving solution utilizing Ironbridge software products. I also doubled annual client billings by securing a long-term engagement for consulting services which ultimately lead to a major software implementation and sale.

1994 – 2002
KRAFT FOODS NORTH AMERICA, INC.
Northfield, IL

'01 – '02
SENIOR STAFF CONSULTANT

Extranet / Intranet Services Group - Sales Systems - Responsible for numerous initiatives providing industry leading extranet services to key customers via Kraft Plus ez-Serv and standardized intranet services to internal development groups in support of the Sales Division.

• Managed project team consisting of 4 members to provide Category Management reports to customers via the extranet. This was a high visibility project interfacing with multiple Region Sales Managers to provide unique value added benefits directly to numerous key customers. Project budget was $200K over 4 months.

• Lead the planning, development, and delivery of the enterprise-wide standards and guidelines for a common look and feel for web interfaces saving an estimated $500K per year in redundant cross-group development costs. This project team consisted of 3 internal staff members and 3 external consultants. Project budget was $250K over 3 months.

• Managed development of an e-Business development methodology to be deployed across the company based on Rational’s Unified Process. The goal of this effort was to reduce application development time by 65-70% enterprise-wide. Realized approximately 50% of original goal in application development time reduction.

• Lead a team of 5 developers to consolidate the Kraft and Nabisco Sales intranets, supporting over 4500 field sales users, which had an estimated annual savings target of over 6 million dollars.

'97 – '01
BUSINESS SYSTEMS MANAGER

Sales and Customer Service Systems and Technology - Sales Systems - Responsible for managing two development groups of 5 to 7 people.
The Category Management and Intranet Development group was responsible for applications development and systems support for the Sales Information Technology and Sales Strategy and Planning departments.

• Re-designed the Kraft Foods Sales Information Desktop, which was a suite of targeted Category Management applications for Field Sales, and various Intranet applications.

• Managed the design, development and implementation of an intranet Sales Information Toolbox for Field Sales and Region Sales Information Teams. This application provided an industry first web-based tool developed using Java for accessing online syndicated databases with an annual software savings estimate of more than 2 million dollars. Systems, client, and supplier management recognized this application as providing a truly distinct competitive advantage not available anywhere else in the CPG industry.

The Sales Incentives development group was responsible for all systems related to payment of Field Sales incentives based on performance. The client group was the Sales Finance department.

• Managed the implementation of various improvements to the payout process including a 30% reduction in quarterly payout cycle time and a 90% reduction in CPU usage for the earnings processing system.

'95 – '97
DIVISION SYSTEMS MANAGER

Marketing Information Department - Systems Group, Enhancers Division - Project responsibilities for all aspects of PC/LAN applications development and systems support for the Marketing Information, Marketing, and Finance departments.

• Lead the planning, acquisition, and implementation of servers; initiation of division-wide PC upgrades.

• Managed the installation and configuration of PCs and the management of the PC/LAN infrastructure on an on-going basis enabling critical division business processes.

'94 – '95
MANAGER - MARKETING INFORMATION SYSTEMS

Marketing Information Department - Systems Group, Enhancers Division - Project manager concentrating in the development and support of decision support applications and databases.

• Lead the development of a series of Microsoft Access databases for use in analyzing internal shipment data.

• Developed numerous Microsoft EXCEL reporting applications utilizing several internally developed data access tools.

• Maintained all necessary processing for LAN access to more than 95 Nielsen Marketing databases.

1991 – 1994
HELENE CURTIS, INC. (UNILEVEL)
Chicago, IL

'92 – '94
PROJECT MANAGER

Decision Support Databases & Services Group, BIS - Project manager covering three major areas of Decision Support: client/server applications, data access, and database development.

• Managed project team of 3 consultants and 2 staff members responsible for the design, construction, implementation and support of an Executive Information System for the top 5 executives of the company. This system utilized a front-end developed in EASEL and C++, Sybase running on a SUN server in a distributed client/server environment. The system integrated data from several sources including LAN, Teradata and mainframe platforms, as well as a real-time satellite news wire service [NewsEdge].

• Lead a team of 3 individuals responsible for the design, construction, implementation and support of the LAN based Metaphor/IBM DIS system and FOCUS applications for the corporation. This group worked closely with the Sales, Marketing, Marketing Research, and Customer Support organizations in the development of databases and applications to satisfy business needs.

• Managed a team of 3 staff members responsible for internal database development on the Teradata DBC/1012 relational database machine. These databases consisted of Order, Product, Customer, Pricing, Deal and Cost information from the mainframe based DB2 source systems as well as all syndicated databases. This group handled all aspects of creating and maintaining the corporate data warehouse for use enterprise-wide as a decision support system for many critical business decision processes requiring strategically aligned data.

'91 – '92
PROJECT LEADER

Decision Support Databases & Services Group, BIS - Project leader responsible for the analysis, design, construction, and implementation of all decision support databases utilizing external vendor data from A.C. Nielsen for the corporation. Project team included 2 consultants.

• Lead the design and coding of all pre-processing programs to convert source data into relational entities for proper loading to the database. Processing used COBOL and Teradata utilities. This internal development strategy for these databases saved the company an estimated $250K. These were the largest databases in the company and were a vital component of our analytical capabilities in assessing the effectiveness of our marketing strategies and tactics.


1977 – 1991
ARMOUR SWIFT-ECKRICH, INC. (CONAGRA)
Downers Grove, IL

'91
MANAGER APPLICATIONS ANALYSIS

Applied Technology Group, MIS - Manager for functional areas including PC hardware and software support and purchasing; database administration and analysis for PC, Metaphor IBM/DIS, Teradata, AS/400, and mainframe systems and applications; along with LAN and Telecommunications systems design and administration.

• Managed a staff of 6 responsible for analysis, design, implementation, and maintenance of mainframe, PC, Metaphor IBM/DIS, and Telecommunications applications.

• Designed, developed and implemented all corporate decision support databases onto the Teradata platform.

Joining Swift in their St. Charles plant as a Quality Assurance technician, I moved up steadily through several positions of increasing responsibility culminating as Manager Applications Analysis. The first of seven promotions was in the plant, to Manufacturing Supervisor (’77). After obtaining my MBA at night school, I was offered a corporate headquarters assignment in Oak Brook as a Programmer/Analyst III (’85-’86) with subsequent promotions of: Programmer/Analyst II (’86-’87), Programmer/Analyst I (’87-’89), Senior Programmer/Analyst (’89-’90), and Lead Analyst (’90). All of these positions were supporting the information systems needs of the Sales and Marketing division.

Professional Associations and Group Memberships

Institute of Electrical and Electronics Engineers (IEEE)
Association of Computing Machinery, Inc. (ACM)

Education

M.B.A., Keller Graduate School of Management, Chicago, IL - Concentrating in Information Systems. Awarded second place distinction in the annual Kagan-Rohlhaus Award for most outstanding Business Plan, 1985.

B.S., University of Illinois, Urbana/Champaign, IL - Biology major, Physics/Chemistry split minor, 1977.

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