SUMMARY
Experienced manager with demonstrated capabilities in program management, procurement, negotiations, operations management and technology with a MBA and proven expertise in supply chain operations and technology. Demonstrated effectiveness at managing multiple projects, meeting/exceeding customer expectations, driving operational improvements and enhancing bottom line margins. A highly motivated, energetic, results-oriented team player who thrives in a dynamic, challenging environment.
PROFESSIONAL EXPERIENCE
HEWLETT PACKARD - Dallas, TX Software Category Manager 2009 - Current Develop strategies for standardization of software solutions, maximize supplier leverage, and alignment with business and IT objectives. Collaborate with account and delivery teams to deliver solutions to outsourcing clients Accomplished consolidation of software usage to drive $1.2M in savings Senior Contract Manager 2007 - 2008 Developed and managed relationships with several strategic global software suppliers, with a total annual spend in excess of $400M annually Negotiated and managed global contracts with strategic software suppliers Annual 2007 savings delivered of approximately $5M Negotiated savings of $10M in 2008
SRI, Inc. Dallas, TX 2003 2007 Delivery Manager Provide program management consulting and support for Verizon Online Managed all key aspects of CD, Registration and portal design/development in support of the divestiture of Verizon Hawaiian assets, resulting in net proceeds of $1.6 billion. Project manager for several other strategic initiatives, including the Yahoo/Verizon Online partnership
METASOLV SOFTWARE - Dallas, TX 2001 - 2003 Account Manager - Strategic Accounts 2003 Relationship Manager for one of the companys top ten customers, in terms of overall revenue contribution.
Increased year-to-year license revenue by 10% despite customer retrenchment and severe budget reductions. Negotiated strategic agreement to provide professional services representing a 400% increase in services revenue from one of companys top ten customers.
Technical Account Manager - Strategic Accounts 2001 - 2003 Developed engagement model for support of strategic customers.
Initiated re-engineering of several internal processes to improve software quality, maximize customer satisfaction, and enhance profitability of new business. Decreased software quality backlog by 75% within a nine-month period. Reduced reported quality defects by 50% within a nine-month period.
MINDFLOW TECHNOLOGIES - Dallas, TX 2000 - 2001 Manager - Pre-Sales Managed the engagement model for pre-sales efforts to maximize customer wins for a strategic sourcing software firm. Mindflow was a Series A start-up venture.
Created a pilot program methodology for key prospects to shorten sales cycles. Collaborated with prospects and Product Management to address market requirements.
CELARIX.COM - Dallas, TX 2000 Senior Business Consultant Developed sales and marketing strategies, led partner development efforts, and provided pre-sales consulting support to customers and prospects. Company was an early entrant in the application service provider market and had received Series C funding.
Succeeded in developing value-based marketing message for high-tech industry, resulting in market share penetration. Collaborated with Product Management and Engineering to expand solution capabilities.
i2 TECHNOLOGIES - Dallas, TX 1997 - 2000 Senior Pre-Sales Consultant Consulted with customers from problem identification and definition to the recommendation of solutions and implementation plans.
Directly supported sales initiatives across multiple industry business units. Total revenue achieved in excess of $25M. Increased revenue growth and market share through direct engagement with alliance partners. Developed industry-specific solutions to maximize sales effectiveness. Developed and delivered training for customers, channel partners, and new employees.
TEXAS INSTRUMENTS - Dallas, TX 1996 - 1997 Corporate Traffic Manager Managed inbound logistics for multiple divisions of Texas Instruments.
Managed multiple third-party relationships for outsourced services including inbound transportation management, freight payment services, and employee relocation services. Total savings from centralization of these functions was in excess of $3M annually. Re-engineered freight payment processing for TI Worldwide, reducing costs by approximately $1.5M annually.
GTE SUPPLY - Dallas, TX 1994 - 1996 Staff Administrator - Quality 1995 - 1996 Developed and managed programs to improve operational effectiveness.
Directed a cross-functional team to design and implement an Activity Based Management program, result was increased understanding of primary cost drivers to aid in signing profitable new business. Managed a cross-functional team that planned an annual employee conference, resulting in the highest ranked conference by the employee base since its inception.
Section Manager - Transportation 1994 - 1995 Developed and managed various transportation/logistics programs to optimize cost and service levels.
Managed the implementation of a third-party logistics program for inbound routing and dispatching functions, resulting in an annual freight savings of $3.5M. Directed the development of tools to track and report on freight activity and cost reduction achievements. Collaborated with the leadership team to modify metrics applied to Procurement to promote behavior that would balance service levels and overall logistics costs, resulting in a reduction in overall premium freight costs of approximately 20% for customer-premise equipment. Implemented a UPS Consignee Billing for inbound small package shipments, reducing parcel package costs by approximately 15%. Eliminated the use of Free On Board (F.O.B.) destination, freight prepaid terms with key suppliers, resulting in annual freight savings of $1.2M.
TRINITY INDUSTRIES - Dallas, TX 1988 - 1994 Logistics Manager Railcar Division Developed and implemented a formal logistics strategy for the Railcar Division. The accomplishments below resulted in average annual savings in excess of $1.5M annually.
Created a program to negotiate freight allowances with suppliers based on landed cost analysis. Developed a routing application to track supplier activity for movement of key components. Eliminated the purchase of all items purchases F.O.B. destination-prepaid. Implemented a process of debiting suppliers for excess freight charges incurred from improper routing. Reduced sourcing costs through the use of economic order quantity analysis.
EDUCATION
Master of Business Administration - cum laude Southern Methodist University - Dallas, TX
Bachelor of Science, Business Administration - summa cum laude Academic major: Logistics & Marketing University of Tennessee - Knoxville, TN
Certification in Transportation & Logistics - American Society of Transportation & Logistics |