SUMMARY
Senior Technology and Business Development Executive. Seven years expertise in the life sciences and biotechnology industry. Sixteen years of consulting and professional services experience. Led global transformation programs. Drove the delivery of key solutions for global life sciences and biotechnology organizations.
Areas of expertise include Account and client relationship development, P&L Management, Global project experience, Biotechnology Quality & Operations, Document & Knowledge Management (Livelink), FDA Validation and Compliance, Lead staff of 50+ in technology projects, Process Reengineering, Laboratory Information Systems, E-commerce Technologies, Manufacturing Systems (Honeywell- POMS), Enterprise Business Systems + SAP
ACHIEVEMENTS
Co-lead the west coast life sciences professional services segment. Responsible for an 100% increase in revenue to $10m in 2003. Strong sales and revenue generation experience. Experienced in all aspects of professional services management including resource and capacity management, client management, solution development and delivery.
Led the development of organizational infrastructure and business development plans for a business-to-business commerce start-up. Developed the early stage go-to-market approach, core technology and services portfolio and led the critical first phase financing rounds and venture capital negotiations.
PROFESSIONAL EXPERIENCE
Nov. 1997 to date: Senior Manager, Global Consulting Company, USA.
At my current company, I have built a reputation for turning around failing projects, delivering difficult projects on time and budget, and of successfully partnering with the CIO’s, CFOs, and EVPs of Biotechnology companies to help design, and implement key global transformations programs.
Program leader for a multi-year initiative focusing on regulatory compliance and clinical submissions for a diversified global biotechnology organization based in California. As the industry expert, worked directly with the CIO/CXO and executive teams to set the overall strategy, solution development and eventual implementation of enterprise document management and clinical submissions management capabilities. Successfully developed a $10m+ sales stream and have delivered on almost $6m with very high client satisfaction ratings.
Program Director for a leading edge operations and quality initiative for a biotechnology industry leader located in California. Assumed role in the midst of significant delivery and client satisfaction issues. Worked directly with client and practice leadership to address issues and to bring the project back on track. Delivered multiple solutions focused on enterprise application integration of manufacturing, document management and laboratory information systems. Managed the development and deployment of an industry leading ‘lot release on review by exception basis’ capability.
Developed and led the operational strategy for implementing the ERP business systems competency center for global life sciences Fortune 100 Company. Worked with the global ERP solution leadership to establish their roadmap and long term plans.
Project Manager for business systems implementation project for a medical device start-up within a global life sciences and consumer products company. Worked directly with executive management team to define a unique ‘make to order’ business model & managed a 2 year ($4.5 million) project with responsibility for approximately 15 client and 7 consulting FTE’s. Focus of the project was an accelerated implementation of new operating model by integrating ERP, Business-to-Consumer processes, extended supply chain, logistics and manufacturing systems.
Managed technical development and systems management teams within large ERP implementations.
Led the certification of a global delivery methodology for implementing business systems and large scale reengineering programs. This was the 1st ever certification for a global consulting organization by SAP.
Oct. 1996 to Oct. 1997: Senior Consultant, KPMG Consulting, Canada.
One of the 1st resources to start the ERP Quality Assurance and Risk Management practice in Canada. Worked directly with the practice leadership to create a $1m+ practice in the initial year of operation.
Developed the methodology and approach for risk management activities. Led training courses on risk management, security and controls for enterprise business systems implementations.
Management of project quality assurance, risk reviews & developing business process controls during an ERP (SAP) implementation of a major multinational. Carried out systems assurance and post implementation benchmarking for ERP business systems implementations.
Aug. 1995 to Oct. 1996: Senior Accountant, Deloitte & Touche, Canada.
Led specific projects in business process consulting and litigation support. Developed the internal technology plans for the local offices and led the deployment initiatives.
Led the fraud investigation of the financial affairs of an American Hockey League franchise.
Aug. 1989 to June 1995: Audit Supervisor, Crane & Partners, United Kingdom.
Managed the provision of statutory financial, audit and taxation services and was involved in specific projects focused on business process reengineering and related software implementations.
1985 to 1988: Business Development Executive, Herald Advertising, India.
Account Manager for mid-tier accounts. Coordinated and developed advertising and media campaigns
PROFESSIONAL AFFILIATIONS & EDUCATION
2002: Member of TIE (The Indus Entrepreneurs)
1996: ERP SAP Certification, SAP Partner Academy - Toronto, Canada
1993: Associate Chartered Accountant (A.C.A) - Institute of Chartered Accountants in England and Wales (ICAEW), U.K.
1989: Accountancy Foundation Course, Ealing College, United Kingdom
1988: Bachelor of Commerce (Honors) - Accounting, University of Delhi, India |
