Executive Job Description | The SIS Analysts will be responsible for the success and implementation of all aspects of the SIS application. The chosen candidate will be charged to participate with multiple projects
through various phases of the implementation, from initiation to post-live support. The Analyst will utilize their SIS application expertise in the areas of workflow, process, system build and configuration, as well as end-user training.
Responsibilities
* Determine clinical requirements and establish partnership with client for successful implementation for the project team (client, vendors, and SIS)
* Install, configure, and support SIS software components during implementation project, upgrades, and additional services.
* Review, discuss, understand, and execute the SIS processes and procedures with team on the following items and set expectations, review technical tasks/needs and manage identifiable artifacts resulting from them.
* Application kick-off and milestone dates (deployment, training, validation assistance)
* Training and Education planning based upon standards and contract requirements
* Software deployment – SIS and 3rd Party Vendors
* Report - evaluation, deployment and troubleshooting
* Interface - consulting, recommendation, and assistance when possible
* Trouble shooting – S/W issues - Issue tracking and escalation process
* Client associated risks identified and corrective actions or consulting
* Communication and documentation – verbal and written: training docs, resource responsibilities, agenda, kick-off and go-live
* Document (access, custom codes, reports, scripts, workflow, support transition)
* Go-live support
BEST INDUSTRY – Healthcare IT
BEST DEPARTMENT – Applications/Software Support
Qualifications
Bachelors Degree is strongly preferred, but not required.
2 – 3 years of SIS software support proficiency is required.
1+ years of experience with MS Project is required.
1 year of experience utilizing MS Office (excel, word, PowerPoint).
Database administration experience is required w/either Oracle, MS SQL, Sybase or DB2 is required.
Experience with SQL scripting, database statements, (DML/DDL)
Solid Troubleshooting skills are essential in this role.
Windows operating system knowledge is required.
General network support experience is a strong plus.
Previous experience mapping drives, connectivity FTP services is strongly preferred.
Must be a team player and have excellent communication skills (oral, verbal, written, interpersonal and presentation) coupled with client presence is essential in this position.
Candidates must be either current US Citizens or Green Card holders. |
