Executive Job Description | Reports To: Associate Vice President, Training and TA
“I am looking for someone who act as a “conductor” – developing systems, tools, templates, trainings, etc. to assist community health centers to link with needed resources: consultants, Regional Exchange Centers, Health Center Controlled Networks, etc.
I am looking for someone with a background not only in Electronic Health Records but also, ideally, with Practice Management Systems. They need to have technical knowledge and knowledge of community health centers but also the ability to have a strategic/national perspective and an entrepreneurial spirit.”
Incumbent: None
Duties: Develop and implement a training plan and technical assistance plan to assist health centers with the successful selection and implementation of integrated practice management systems, electronic health records/medical records and general ledger systems.
Responsibilities: Formulate and implement the plan for community health centers training and technical assistance activities, working closely with the Clinical Affairs Department, Primary Care Associations (PCAs), and health center controlled networks (HCCNs), related to the definition of requirements, selection, implementation, and application of health and administrative electronic systems in community health centers, including:
1. Establish, make readily available, and regularly update a reference on health center/PCA/HCCN evaluations of vendors, systems, and consultants:
• Develop relationships with vendors and consultants who commit to preferred pricing to health centers.
• To the extent that community health centers establish business agreements with a limited numbers of consultants, assure that those relationships are effective from the health centers’ perspectives and contribute to community health centers revenue.
• Provide this “approved/vetted” list of regional consultants for health centers to access via the community health centers website and other methods in order to assist them in implementing and using EHRs and practice management systems to improve practice.
2. Identify training and technical assistance needs and develop and implement a plan to address those needs:
• Conduct routine assessments to identify health center training and technical assistance needs.
• In conjunction, as appropriate, with PCAs and HCCNs, conduct training sessions and provide technical assistance, with or without consultants, on building and maintaining IT infrastructures and reporting capabilities.
• Market the IT training and technical assistance provided by the T/TA Department with the assistance of the Program Assistant.
3. Develop and update, as appropriate, templates for health centers to use when contracting with IT vendors.
4. Develop and maintain a web-based approach (blog, bulletin board) that will allow for exchange of information and problem-solving.
5. Develop and support system-specific user groups.
6. Transition the project into a self-funded activity by the end of FY 2011.
7. Take responsibility for other projects/duties as the need arises or assigned by the AVP.
Experience:
• Bachelor’s degree in information technology/computer science, business or related field (Master’s degree preferred);
• Minimum of five years experience with practice management systems and electronic health records;
• Minimum of two years experience providing information technology support or equivalent to a health care organization, ideally with a community health center;
• Expertise with Microsoft applications (Word, Excel, Outlook and PowerPoint), VOIP, data dictionary usage, and software/hardware management;
• Strong planning and organizational skills;
• Demonstrated effective leadership in both one-on-one situations as well as group presentations.
• Excellent written and oral communication skills.
• Demonstrated capacity to work with minimum supervision.
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