Executive Job Description | The Clinical Operations Analyst will be responsible for the following:
Responsibilities
* Creation and maintenance of clinical documentation, screens, interfaces, and other components of an electronic OB/GYN documentation system
* Responsible for overall support of OB/GYN documentation system
* Responsible for creating and maintaining end user documentation and training sessions
* Provides second level support as a broad clinical SME to resolve incidents or fulfill requests received from the division Service Desk or other division or facility service resources;
* Provides status on user issues
* Works with enterprise subject matter experts and services resources and the enterprise Service Desk in managing resolution of clinical application incidents and requests
* Provides on-call assistance as needed
* Works with the teams to lead, monitor, and facilitate new module/application testing and implementation for the facility
* Facilitates and manages maintenance of facility-specific dictionaries
* Provides input to and customizes base division policies and procedures, training, and best practices for use within the facility
* Collaborates with the Division Clinical Specialist Team to actively promote, implement and support division standardization, utilization, integration and optimization plans for clinical applications
* Coordinates facility clinical application reporting requests and assists with defining report requirements and validates reporting results
* May develop clinical application reports as needed
* Performs quality audits and tracks metrics related to clinical application use
* Participates in meetings as a member of facility clinical leadership
* Promotes system security and patient confidentiality and helps ensure compliance
* Coordinates the execution and use of tools for audits
* Builds strong relationships at the facility with core customer base (nurses, physicians, core team members, etc.) and facility leadership
* Adheres to Code of Conduct and Mission & Value Statement
* Participate in special projects as needed and performs other duties as assigned
BEST INDUSTRY – Healthcare IT
BEST DEPARTMENT – Perinatal, OB/GYN
Qualifications
Bachelors Degree is strongly preferred, but not required.
2 - 4 years experience implementing and supporting an electronic OB/GYN documentation system
1 - 2 years experience with fetal monitoring equipment
GE Centricity Perinatal experience preferred
Candidate must have most-recent Allscripts experience
Airstrip OB experience preferred
Clinical operations and process understanding
Understands pertinent accreditation guidelines, such as JCAHO
Demonstrated ability to establish and build strong relationships across a broad range of personality types
Demonstrated-ability to communicate effectively with clinical and information technology personnel verbally and in writing
Demonstrated customer orientation
Excellent leadership and teaching abilities
Demonstrated advanced computer skills
Understanding of reporting tools functionality and capabilities
Must be able to drive to assigned sites to complete work
Candidates must be either current US Citizens or Green Card holders. |
