A true leader who is just as capable in architecting enterprise-grade infrastructure systems as he is in leading the development of new and custom Web applications throughout the SDLC. Areas of expertise include user-centered Web application design, performance, scalability, security, disaster recovery, and high availability within mission-critical environments. Has steadily moved into positions of increased responsibility earning a Commission in the Marine Corps, and then the positions of Director, CTO, and CIO.
------------------------ Core Competencies ------------------------
User-Centered Application Development
Strategic Planning & Budgeting
Client and Executive Communication
Team Building Using Top Grading
Compliance (HIPAA, SOX)
Scalable Enterprise Infrastructure Design
Server and Network Architecture
Capacity Planning and Performance Tuning
Business Continuity & High Availability
Disaster Recovery Planning & Execution
------------------------ Professional Experience ------------------------
Contract Architect / Engineer Sep 2006 Present
Various Organizations Charlotte, NC & Atlanta, GA
Engaged in Lead Architect and Project Management roles for four consecutive contract engagements, described below in reverse date order from Present to September 2006:
1. Carolinas HealthCare System (Oct 2007 Present): Led the redesign and development of a key intranet application designed to record the scholarly activity that generates external, peer-reviewed recognition for CHS doctors. The application is the first Rich Internet Application at CHS to utilize Web 2.0 technologies to improve the user experience and reduce on-going software maintenance costs.
2. Caterpillar Tractor & Verbatim (Jun 2007 Oct 2007): Served as the Senior Engineer on two projects under contract with E-dreamz of Charlotte. The first project was the implementation of a Service Oriented Architecture for Caterpillar Tractors Equipment and Catalog Data. CAT provided this data as XML to the various CAT dealerships for use in the design of their Websites. Also led the implementation of this SOA and the creation of a custom Content Management System for a new Website for the Carolina CAT dealership. The second project was the design and development of an Employee Extranet for Verbatim. The system created Data Marts of critical Sales and Shipping data from the production databases, and provided secure, user-friendly access to this data via the Internet.
3. SMS Systems Maintenance Services, Inc. (Jan 2007 Jun 2007): Responsible for the design and development of new Web-based applications, including an Asset & Contract Management Portal for customers, and an application to track the status of pending Customer Pricing Quotes. Also charged with the business and process development for SMS new Cisco Hardware Maintenance line of business.
4. Vexcom / Stock-Trak Group (Sep 2006 Jan 2007): Designed both the supporting hardware server farm infrastructure and near real-time stock quote retrieval software system to support a high-traffic Stock Simulation Website (http://www.wallstreetsurvivor.com/).
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Chief Information Officer 2003 - 2006
National Diagnostics, Inc. Charlotte, NC
Responsible for ensuring lights-out operation of a National Pre-Employment Drug Screening company. Charged with leading a team of application developers to ensure scalable, Web-based applications (both new applications and conversion of existing Client/Server applications). Also responsible for ensuring Business Continuance and Disaster Recovery for all systems and infrastructure, including mission-critical systems that required 99.999% uptime.
Achieved Inverse Relationship Between Cost & Growth Through Proper Application of IT:
90% Reduction in Piecemeal Labor Costs Through the Addition of Artificial Intelligence to the Custom Document Management System
Reduced Cooling and Power Costs for IT Infrastructure and Data Center
Improved Company-Wide System Performance During the Following Growth:
➢ 2x Increase in Revenues Over Three Years
➢ 4x Increase in Volume of Product Data
➢ 10x Increase on Overall System Load
Led the IT Team Including the Following Roles:
Chief Architect
DBA/SQL Programmers
Project Managers
Business Analysts
Application Engineers and Developers (Mostly ASP Dot Net and VB)
Infrastructure and LAN Supervisor
Help Desk Technicians
Led the Development of the following Web-based Enterprise Applications:
All Applications Built in ASP or ASP Dot Net
Complete Document Management Systems:
➢ Inbound Faxes and Scanned Documents Converted to PDF Files
➢ Staged, Queued, Indexed, and Data Entered Through Browser Application
➢ Complete Cradle-to-Grave Tracking in MS SQL Database
➢ All Documents Stored in a Rules-Based Storage System
➢ Outbound Document Request System Based on Database Triggers (Fax and Email)
Customer Extranet Website for Reporting of Screening Results
Back-Office Management Systems for National Clinic Partners
Intranet System Including Reporting, Customer Service, and Many Other Tools
Application Performance and Monitoring Systems (PC Dashboard and Web-Based)
Billing and Invoicing Systems
Architected, Built, and Managed the following Infrastructure Systems:
Upgraded Network from Unmanaged Switches to Fully Managed Cisco Catalyst Network
Replaced White Box PC Servers with HP Proliant Servers
Implemented HP Server Management Systems and SNMP
Migrated SQL Servers from Single RAID-5 DAS, to Multiple RAID 1+0 DAS, then from DAS to EMC CLARiiON CX3-20 SAN
Implemented Captaris RightFax Enterprise Cluster to Handle Over 6,000 Faxes Per Day
Continuous Upgrades to NEC Phone System, Including Adding Q-Master ACD and VoIP
Performed Complete Bare-Walls Rebuild of the Data Center:
➢ Replaced Generic Cabinets with APC InfraStruXure Rack Systems
➢ Re-Purposed External Battery Stacks for Phone System
➢ Added APC Symmetra UPS Battery System with Dedicated Power Transformer
➢ Added APC Management Appliance and Management Cards to All UPS
➢ Replaced All Network and Phone Cabling with Color-Coded and Labeled Cables
➢ Replaced Traditional KVMs with HP KVM-Over IP System
➢ Replaced PDUs with Fully Managed/Switched PDUs from APC
➢ Upgraded Physical Security (Doors, Locks, Windows, Access Systems)
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Chief Technology Officer 1998 - 2003
The Maxxis Group, Inc. Atlanta, GA
Reported directly to the Chief Operating Officer and the Chief Executive Officer. Oversaw all technology decisions, including internal and external initiatives. Coordinated and led the daily operations of Maxxis' Internet properties and Telecommunications services. Helped take the company from a start-up to a public company with over $50 million in revenues in less than four years. Highlights include:
Architected and Led the Development of the following Web-based Enterprise Applications:
All Applications Built In ColdFusion & J2EE
3 Million Product eCommerce Mall
Customer Service and Billing Applications for National Dial-Up ISP
Custom Web Portal for ISP Customers
Back-Office Extranet that Supported Over 100,000 National Sales Representatives
Database-Driven System for Generating Branded Websites for Affiliates
Various Internal Applications, Including Billing, Commissioning, Customer Service, etc.
Architected, Built, and Managed the following Infrastructure Systems:
Enterprise-grade Data Center/Web Server Farm:
➢ Built to Support Over 500,000 Concurrent Web Users
➢ Primary Data Center at Sungard in Atlanta, GA with Geographical Load Balancing and Failover to Sites in Virginia and Washington State
➢ Multiple IIS/ColdFusion Web Server Clusters with Active Load Balancing using Arrowpoint (now Cisco) Layer 5-7 Switches
➢ Active-Active SQL 7/2000 Clusters for the Database Servers
➢ NetApp SAN for all Server Storage
➢ NetApp Web Accelerators for Static File and Image Serving
➢ Intel Appliances for Hardware-Based SSL Encryption/Decryption
National Dial-Up ISP Service
➢ National Network with Multiple Providers including UUNet and Level 3
➢ Data Center with Servers for Radius Authentication, Customer Service Applications, Secure Billing, and Web Portal Hosting
National Long Distance Service
➢ National Network (with Tariffs in all 50 States) Including Switched (Company-Owned Switches) and Non-Switched Traffic
➢ Data Center with Servers for Customer Service Applications and Secure Billing
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Director of Enterprise Web Application Development 1995 - 1998
Red Oak Technologies, Inc. Charlotte, NC
Led the development of true client-server applications, using HTML and standard Web browsers as the thin clients and Internet, Application, and Database Servers to perform the application logic on the server side. Responsible for complete solutions delivery, including servers, server software, and custom code. Highlights include:
Architected and Led the Development of the following Web-based Enterprise Applications:
Project Tracking System for internal use at Netscape
Investment Fund Literature Distribution System for Wachovia Bank (Evergreen Funds)
Automated, Trigger-Based Web Reporting System for SaraLee
Travel Portal System for Carlson Wagonlit Travel
Various Web-Based Reporting Systems for Cadmus and its clients
Technologies Used Included:
ColdFusion
JavaScript
HTML/CSS/Images
MS SQL Server
Adobe Flash (then called FutureSplash Animator)
Netscape and Microsoft Web Servers
Microsoft NT and AS400 Servers
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First Lieutenant 1986 -1997
United States Marine Corps Quantico, VA
Enlisted into the Marine Corps on seventeenth birthday in 1986. Quickly promoted through the enlisted ranks to Sergeant. Selected for Commissioning during the first Gulf War. Received Honorable Discharge in 1997. Highlights include:
Advanced Avionics Technician (MOS 6465) training in Millington, TN
Served as AAT in Yuma, AZ and during the first Gulf War
Received Navy Achievement Medal as Lance Corporal for creating Database System for tracking Calibrated Electronics for the Air Wings
Selected for Commissioning through the Highly-Competitive Marine Enlisted Commissioning Education Program (MECEP)
Trained NROTC Midshipmen (Marine Option) while attending the University of Washington
Served as Advanced Communications/Computer Systems Officer in Quantico, VA
------------------------ Technologies ------------------------
ColdFusion (Expert)
Web 2.0 / RIA / SaaS / SOA Technologies
ASP/ASP Dot Net
HTML/CSS/Flash/Images
Flex/AJAX/JavaScript/Jscript/ActionScript
Microsoft SQL Server (Expert)
Microsoft Windows NT/2000/2003 Servers
Microsoft Windows 2000 and XP Pro Clients
Microsoft Exchange 2000 and 2003
Microsoft Active Directory
Virtualization (VMware and Parallels)
Cisco Networking and Appliances
Symantec and Trend Micro Antivirus
Web and Email Filtering (Websense)
TCP/IP, DNS, DHCP, WINS, SNMP
SMTP, POP, IMAP, NNTP
SAN Technologies (EMC and NetApp)
HP Proliant Servers and Blades
APC InfraStruXure Systems
Captaris RightFax Enterprise Systems
NEC IPS2000 PBX
NEC Q-Master ACD
------------------------ Education ------------------------
B.S. Engineering 1995
Technical Communications with a concentration University of Washington
in Human Factors in Computing Seattle, WA
This degree path included the study of Usability Testing, Interface Design, Psychology, and Developing Online Help Systems and Printed Documentation.
------------------------ Publications ------------------------
"Discovering CFCs" ColdFusion MX Components Book. Techspedition Press, Jan 2002, 166 pages.
Technical and Copy Editor for book covering Object Oriented Development using ColdFusion Components (CFCs).
------------------------ Affiliations ------------------------
Enterprise Developers Guild Charlotte, NC
The Carolina IT Professionals Group Charlotte, NC
Carolina SaaS User Group Charlotte, NC
Atlanta ColdFusion Users Group Atlanta, GA
Served as President 2001-2002 |
