Steve S. Mannina, M.B.A., M.S.
Steve_mannina@hotmail.com
Mobile: (773) 575-4972
1881 North Poe Street, Unit B ˇ˝ Chicago, Illinois 60614
http://www.linkedin.com/in/smannina
Chief Information Officer
Seasoned IT leader with extensive experience driving business growth through innovative ideas and efficient staff management. Recognized for ability to motivate staff to think differently and deliver cutting-edge solutions. Possess ability to explain complicated technical concepts to employees across all functions. Proven professional track record enhanced by M.B.A. and M.S. in Computer Science and Software Engineering.
Leadership: direct up to 6 developers in designing, developing, and executing projects; recognized by management, staff, and co-workers for strong leadership abilities.
Innovation: consistently devise and lead execution of information-technology solutions that improve upon original concept.
Steve is a renaissance IT executive, having a deep knowledge and understanding of both business and software development processes, with the rare ability to synthesize complex problems into real world solutions.ˇ¨ ˇV Tommy Thomas, Web Developer, Cook County Treasurerˇ¦s Office
Professional Experience
Cook County Treasurerˇ¦s Office, Chicago, Illinois, 2005ˇVPresent
Treasurer's office overseeing second-largest U.S. countyˇ¦s property tax collection and distribution system.
Chief Information Officer
Direct information technology division, which builds, maintains, and operates $9 billion in processes annually. Lead 20 IT employees and manage execution of $3 million in annual projects. Oversee cookcountytreasurer.com, visited by 300,000+ monthly while bringing in $6 billion each year.
* Lowered annual budgeting cycle 75% by aligning 5-year IT capital budget with annual budget.
* Reduced staff 45% and improved taxpayer services by analyzing business needs, implementing solutions and standardizing processes.
* Decreased IT turnover 70% by improving hiring practices.
* Rolled out Microsoft Office 2007 to 120 employees in 6 weeks, including testing and training.
* Switched 150 desktops from Windows 2000 Professional to Windows XP Professional, using Microsoft System Center Imaging.
* Reduced outstanding help desk tickets 90% by improving reliability of IT infrastructure through root-cause analysis and improved change management to create customized process models based on ITIL and the Microsoft Operations Framework.
* Achieved zero security breaches in 3 years by designing and implementing standardized network security policies and procedures.
Self-Employed, Business Systems Analyst, Chicago, Illinois, 2003ˇV2004
Specialized in technology projects for capital management and convention / exhibition industries.
Business Systems Analyst Consultant
Analyzed business and technology requirements to identify solutions. Developed and executed project plans.
* Captured requirements for Experient, one of the nationˇ¦s largest event management companies.
* Revamped proprietary trading strategy by developing C# solution to cover all technology functions, including security, networking, and desktop software.
Steve S. Mannina, M.B.A., M.S.ˇVPage Two
PROFESSIONAL EXPERIENCE, continued
* Full-time M.B.A. student, 2001ˇV2003
Bank of Montreal / BMO Financial Group, Chicago, Illinois, 1996ˇV2001
One of the largest banks in Canada, with 36,000+ employees and 900 U.S. and Canadian branches.
IT Project Manager / Software Project Manager
Recruited by president of Harris Bankˇ¦s full-service stockbroker to lead team of 6 to develop information systems for new business. Developments included public and client websites of top-ranked investment research division, Customer Relationship Management (CRM) application with integrated portfolio management, and asset allocation software. Improved organizational systems, and managed teams of developers, designers, testing specialists, and architects in building internet and intranet sites. Collaborated with VP of Sales and Operations Manager to standardize sales and call center processes.
* Led 15 mission-critical systems, all completed with zero issues.
* Directed construction of #1 ranked Canadian website, used by 15,000+ clients in first year; led to improved client retention and revenue gains for trading / asset management.
* Launched Harris AdvantEdge Investing service in less than 12 months.
* Streamlined information and online trading access which reduced errors and automated report distribution; also improved sales and portfolio management support.
Additional experience: Manager of Information Technology, Technical Services Manager, and Systems Manager (Duff and Phelps), and Programmer / Analyst (Alden Press and A.B. Dick).
Education and Training
Illinois Institute of Technology, Chicago, Illinois
Master of Business Administration (M.B.A.), 2003
* Elected to Beta Gamma Sigma
* Knapp Scholar
Master of Science (M.S.) in Computer Science and Software Engineering, 1991
Northeastern Illinois University, Chicago, Illinois
Bachelor of Science (B.S.) in Information Science and Business and Management, 1982
Graduated with high honors
Also studied Applied Framework for Project Management at Project Management Institute
Technical Abilities
Microsoft Solutions Framework (MSF) lifecycle, Object-Oriented Analysis and Design, .NET Framework 3.5 and 4.0, C#, VB.NET, ASP.NET, IIS 7/7.5, SharePoint Portal, MOSS 2007, ADO.NET, LINQ, SQL/Entity, WCF, WPF, N-Tier design, SQL Server 2008 (T-SQL), MSQ Windows 7, Exchange 2007, Windows Workflow, Service-Oriented Architecture (SOA) |
