Position	IT Audit, Risk and Controls Executive
Location Confidential	Yes
Willing to Relocate	Yes
Industry	Financial-Banks-Commercial/Retail&CreditCards
Function	TECHNOLOGY(IT/EDP/MIS/Communications)
Compensation	$200,000 to $400,000
Resume Summary
Extensive experience in managing firwide information technology risk and control functions including compliance to all regulations. Functions managed include improving business risk profile, driving privacy programs, instituting controls in sofware development, business resiliency, offshore management, information risk management.
Resume Body      IT AUDIT, RISK AND CONTROLS EXECUTIVE
Experience 2002–present J.P.Morgan Chase Dallas, TX Vice President (Senior Director) Department head – IT Risk, Audit & Controls Responsible for managing the processing controls and risk department for the several business units in North America. Departmental functions included management of IT Audits, operations and Information risk, IT security, regulatory and compliance for technology including SOX and SAS70, Client security management, Change Management, Software Quality Assurance, Program Management Office (PMO), Identity Management, Business Resiliency and IT Security monitoring. Some of the responsibilities include • People Management: Providing leadership and mentoring to direct reports, setting department goals and objectives, recruiting and retention, compensation planning and execution, removing any obstacles for staff to optimize execution. Driving a performance based culture and promoting meritocracy. • Client Management: Relationship building, periodic business reviews and expectations management. • Business Development: Proposal development, sponsor presentations, coverage at seminars and leadership sessions. • Enterprise Leadership: Institutionalize CMM level 2 processes to improve quality, reduce technology costs by leading server consolidation effort resulting in an annual savings of $22.5 million, reducing service provider review costs by $1.6 million. • Improving risk profile: Oversight of risk assessments, instituting right controls to be compliant to regulations including Fed, SAS70 and SOX. Improved audit results by over 70% • Operations Management: Managing department budget with a goal of operating within a 3% margin, global staff of over 80 with 8 direct reports, functions like management of Information and operational risk, IT Audit, SOX, Change mgmt, business and technology resiliency, information security, SAS70s, operational and complaince risk assessments and remediation, identity management. Demonstrated a 20% reduction in budget year on year by continually driving productivity and optimization programs. Director – Application Production Services Responsible for managing the Application production support teams of several client/server application. Some of the activities involved • Providing leadership to the support team. • Ensuring high levels of service quality with system availability of over 99.5 % with a goal of exceeding SLA commitments • Institutionalize CMM level 2 processes to improve quality. • Manage department budget • Lead cost savings initiatives for applications. • Managing risk and audit activities. • Change management with a focus on SCM process. • Institutionalized the processes for managing application security and re-certifications as per audit guidelines • Defined business continuity plans and disaster recovery implementation plans as per corporate requirements. • Capacity planning and ensure scalability for future business growth. • Building relationships with clients, vendors and stake holders. Responsible for leading the CMM level 2 initiative. Some of the activities involved leading working groups globally to • Define and standardizing the support management process. • Define the vendor procedures to interact with an Outside Service Provider. • Define the organizational metrics for the new operating model. • Define and standardize the Change management plan • Define and standardize the Quality Assurance plan • Building consensus and drive change in the organization. 2000–2002 YourImporter Inc, Dallas, TX Chief Information Officer As a CIO for a B2B Internet company in the retail industry, some of the responsibilities included • Direct, motivate, manage and lead a strong, highly motivated and expert team of technology professionals. • Manage multiple development centers, technology operations and two outside service providers and aligning all parties with the defined business objectives. Defined and deployed program tracking and oversight procedures. • Managing the definition, design, development and deployment of several custom solutions including reverse auction, CRM tools that include e-Marketing campaign management, mass fax broadcast system, supply chain mgmt applications including inventory mgmt, logistics and auction management tools along with system integration. • As a member of the board of directors, was a part of the leadership team responsible for driving strategy, aligning technology strategy with business goals, optimizing operations and positioning the organization in the market place. • Negotiate contracts with technology vendors both in US and in Asia. Define SLA and outline processes/procedures to interact with vendors. 1999–2000 Cambridge Technology Partners, Dallas, TX Practice/ Program Manager Managing the e-Solutions practice for the southwest region with a focus on Wal-Mart Interactive program which involved the following • Managing implementation of several applications involving e-Commerce, inventory mgmt and warehouse mgmt systems. • Program management using CMM processes. • Coordinating and managing a multi-tier program governance structure with P&L responsibility. • Structuring, planning, and estimating the Wal-Mart Interactive program. Includes outlining scope, preparing Statement of Work and presenting to the client. • Client / relationship management including managing politics, conflict management, understanding the business landscape • Reporting the program status to the executive steering committee and guiding them with sound e-business management practices • Involved in negotiating contracts, defining tracking and governance procedures for vendors. • Identify and mitigate risks that may impact the project • Coordinate, track and control programs using cost and schedule control • Managing and mentoring Project Managers • Managing twelve vendors on the program. • Involved in process improvements activities and identifying methodologies for different projects. 1996–1999 Citicorp Technology Center, Dallas, TX Vice President / Program Manager • Activities involved business partnership, providing leadership, aligning technology goals with business goals and people management. • Activities involved managing multiple projects in the corporate and consumer banking including cash management, Securities, customer activation, audit/risk mgmt, electronic payments, content mgmt etc... • Projects always delivered within budget and on schedule. • Process improvement (Capability Maturity Model) and management activities. Involved in helping the organization attain SEI level 2 and eventually level 3. Institutionalizing program tracking and controls. • Security architecture assessment, design and implementation at DMZ, network and application level. • Software projects involved managing multiple Internet/Intranet applications with e-commerce on various platforms like Active Server Pages (ASP), Visual C++ with Open Client and Sybase database, Java, JavaScripting, CORBA, Lotus Domino, Notes pump and Crystal info Server, DCE/Encina and two phase locking protocol with Mainframes, MQ Series etc_ • Involved in leading multiple projects Intranet/Internet and client/server applications on HP-UX and NT platforms including production support. • Extensive experience as Integrated Program Team (IPT) lead. • Activities involved planning, organizing, tracking/oversight, risk management, managing resources in a matrix environment, budgeting and staffing. 1993–1996 American Airlines / Sabre Group, Dallas, TX Senior Software Engineer / Project Manager As Project Manager managed several Pricing, Crew Scheduling and Cargo projects. • Involved in managing a large Client/ Server application on a Unix platform. The Software product is a Crew Scheduling application for the airlines. Activities involved developing proposals, giving product demonstrations, and project planning, tracking and oversight, budgeting, staffing, client management and risk management. As Senior Consultant was • Involved in designing and implementing the Crew Scheduling System on Hp-UX and Solaris platform. The product development was done using C/C++ with connectivity to Oracle database and GUI with Motif 1.2. • Involved in rapid application development of Intranet applications using CGI in C with HTML front ends. • Involved in developing a real time system, which retrieves data from Oracle database. This product was written in C++/ X-Windows / Motif 1.2. Object Oriented methodology was used in developing this product with a robust design of connecting to mainframe for retrieving legacy data. • Oracle database administration activities involved designing and creating the schema, planning and maintaining large database for the airlines, monitoring and Optimizing the queries, developing stored procedures and triggers, importing and exporting data, backup and recovery implementations and linking to other Oracle databases. 1993 Feb–1993 Apr Salem Technicals (Consultant to IBM), Austin, TX Software Engineer • Involved in developing test environment for the AIX operating system. The development was on RISC 6000 running AIX and the test scripts were written in C and AWK. Education  Masters in Computer Science, Louisiana State University  B.S, Mechanical Engineering.
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