CIO OR INTERNAL CONSULTANT
Information systems executive with successful track record as a consultant and senior information technology officer. Acknowledged strengths in general management/administration, software development, and project management leadership. A pragmatic goal-oriented CIO whose focus is to ensure alignment of technology initiatives with business objectives. Well-rounded leader with broad industry experience base, supported by an array of technical skills.
- Executive Management and Administration
- Strategic Systems Planning
- Staff Development and Mentoring
- Business Development
- Performance Measurement
- Business Process Reengineering
- Software Development / Implementation
- Outsource Relationship Management
DIRECTOR – INFORMATION SYSTEMS SERVICES
2005 - Present
State Education Agency
Applied private sector techniques to improve Information Systems delivery and efficiency for this state agency’s 450 internal customers.
Instituted a controlled software change process with student management system vendor to increase data quality associated with unique student identifier that was essential to longitudinal analysis.
Launched and directed an information technology governance structure consisting of this agency's senior leadership team.
Engineered an early warning system for the detection of influenza outbreak in cooperation with the state public health agency.
Created application systems development methodology and trained staff in achieving repeatable processes.
Consolidated software vendor communications paths and cemented relationships with key stakeholders through accurate project tracking protocol.
Ensured compliance with data privacy regulations for connectivity between local schools, district education agencies, and this state education agency.
Fostered software quality assurance delivery process to improve reliability of internal application development activities.
INTERIM CIO / VICE PRESIDENT - BUSINESS SYSTEMS
2003 - 2004
Manufacturer with $1 billion revenue
Assumed responsibility for Project Management Office of an Enterprise Resource Planning system implementation (J. D. Edwards Software) at Company's corporate office and five plant sites, consolidating multiple legacy systems onto a common platform. Process improvements estimated at more than $12 million savings.
Technical advisor to the CEO; presented information technology-related updates to the Board and responded to their inquiries as requested; and, worked closely with the Executive Team to adopt a formalized information technology governance structure.
Organized the selection of a primary application development outsourcing partner and orchestrated a smooth transition of duties to that firm.
Accountable for an $14 million information technology operating budget.
VICE PRESIDENT - INFORMATION SYSTEMS
1996 - 2002
Developed plans for strategic initiatives and monitored delivery of mission-critical projects. Coordinated software acquisition with vendors and Company's business units. Installed new policy administration and claims system to permit substantial growth in volume without corresponding underwriting or claims department staff increases.
Enhanced Company's technical infrastructure, established connectivity with satellite offices, and constructed interfaces among disparate systems, thereby avoiding routine delays in information exchange.
Guided the MIS Steering Committee to focus on high-value strategic goals.
Successfully launched the Company's Internet presence and created the Company's first formal disaster recovery plan.
Assimilated information systems of four acquired companies over five years into Company’s centralized data center and accommodated over 100% growth in business volume during this period.
Implemented a project tracking system with standardized reporting procedures to improve the frequency of on-time completion of information systems projects.
Recruited and mentored a high-performance technology team and enriched the overall quality of internal staffing. Eliminated the Company’s dependence on outside consulting resources and realized savings of more than $3 million in two years.
Led the Company through hardware, software, and telecommunications upgrades, including installation and training at all locations with minimal interruptions to normal operations.
Reduced business travel costs and expedited collaboration among business units through the introduction of videoconferencing facilities at corporate offices.
VICE PRESIDENT - MIS & CIO
1991 - 1995
Multi-billion dollar healthcare provider
Executed a comprehensive rollout of technology to upgrade and modernize all sites. Integrated nursing assessment software at these facilities and produced multi-million dollar annual savings.
Prepared the Company's first strategic systems plan, generated support within the Company's MIS Steering Committee for major systems investments, and coordinated relationships with multiple professional services firms.
Co-sponsored a business process re-engineering function and achieved 50% reduction in resident admission time during the initial process improvement project.
Deployed software upgrades to pharmaceutical business unit's drug ordering system which represented $250 million annual sales at twenty U.S. locations.
Managed the negotiation of software contracts and saved the Company $8 million in licensing fees.
Planned and controlled a $12 million MIS operating budget. Set the strategic direction for the MIS Steering Committee and chaired the MIS User Committee, which allocated data processing resources to multiple locations and companies.
International Accounting and Consulting Firm
Southwest US Offices (1970 – 1983 & 1988 – 1991)
In charge of newly formed consulting practice for this Southwestern area. Directed practice development activities in these offices to cultivate these markets. Sold and administered more than twenty client engagements per year.
Performed a wide array of technical services including hardware/software selection, software implementation, custom software development, and system performance measurement and tuning.
Conducted these assignments for a diverse client base (energy, financial services, wholesale/retail, government, not-for-profit, manufacturing, healthcare, legal and education).
Significantly extended technical skills during the construction of three software products for worldwide distribution.
Served as the "in-charge" faculty member at corporate training center.
1983 - 1988
Local Accounting Firm
Built this accounting firm's systems consulting practice including recruitment and training of staff consultants. Industry expertise spanned state and local government agencies, physicians' practice groups, law firms, wholesale, retail, telecommunications, real estate, and not-for-profit organizations.
Fostered $500,000 cost savings at state procurement agency with a system to augment staff efficiency and enabled this agency to increase its volume of work processed without adding personnel.
Replaced labor intensive manual reporting procedures within an economic development agency using custom and packaged software.
EDUCATION / PROFESSIONAL
B. S., Mississippi State University
PMP, Project Management Institute
Society for Information Management – Officer, Local Chapter
National Insurance Association – Technology Committee
CDP Review Course Instructor