Strategic innovator and manager with over 20 years of executive responsibility establishing IT infrastructures of high complexity in Fortune 500, multi-national corporations that provide the highest levels of customer reliability, availability and support. Creative thinker experienced in applying technology to satisfy the needs and priorities of the business. Experienced business and information technology leader with proven ability to build and direct teams, and streamline processes for positive, measurable results.
INFORMATION RESOURCES, INC., Chicago, Illinois 1999 - Present
$500 MM multi-national company. The leading global provider of market content, analytic services, and business performance management (BPM) solutions to the consumer goods and retail industries.
Executive Vice President, Information Technology Operations
Executive in charge of the Information Technology function. The IT function is among the largest in Illinois consisting of 2000 MIPS of Mainframe, 104 Large Scale UNIX Servers, 450 Windows Servers and 280 Terabytes of EMC Enterprise Storage. Responsible for an annual budget of $45 MM and a staff of 200, through 8 direct reports. Report to the President of the Technology Division.
- Saved the company by transforming the Technology unit from a dysfunctional unit that had difficulty delivering to clients to a state of the art organization that delivers first time every time.
- Benchmarked by Gartner Group as "Best in Class" of well run efficient technology organizations.
- Doubled the usable computing capacity using existing servers by implementing Grid Computing Architecture for the UNIX environment.
- Reduced the product delivery cycle time to 8 days from 19 by rebuilding the technology infrastructure.
- Reduced total expenditures by $10 MM annually by decreasing staff from 300 to 200.
- Negotiated a $25 MM cost reduction for IRI by leading the technology infrastructure outsourcing deal with Acxiom.
MEDPARTNERS, Birmingham, Alabama 1997 - 1999
$6 billion Physician Practice Management Company.
Senior Vice President, I.S. Operations and Infrastructure
Executive in charge of technology platforms, software, call centers and voice and data network in 896 locations, with 16,000 desktop PCˇ¦s. Hardware platforms consist of IBM mainframe, SP2, RS6000, AS400, Digital Alpha and NT Servers. Nationwide Frame Relay Network utilizing Cisco and Bay Routers for voice and data as well as Lucent and Northern Telecom Switches for PBX Services. Responsible for a $120 MM annual budget and a staff of 250, through 12 direct reports.
- Saved $15 MM annually by defining a Technology Architecture that enabled the company to consolidate multiple processing platforms, midrange servers and networks while improving the effectiveness of application systems.
- Improved the price performance of desktop technology and network management by utilizing selective outsourcing.
- Saved $10 MM annually by renegotiating mainframe-outsourcing agreement bringing services in line with market indexes.
- Consolidated technology operations from 12 data centers nationwide into an Enterprise Technology Center.
- Saved $8 MM annually by optimizing nationwide network.
ZURICH INSURANCE GROUP, Schaumburg, Illinois 1993 - 1997
$8 billion U.S. Group of Zurich Insurance, a $46 billion multinational corporation.
Vice President, U.S. Megacenter Operations
Directed information technology platform selection and enablement of the U.S. business units. Had responsibility for the data center, software, wide and local area networks. Controlled an annual budget of $41 MM and managed a headcount of 118. Reported to the CEO of Empire Fire and Marine Insurance Company.
- Saved $20 MM annually and achieved headcount reduction of 158 by consolidating the technology operations from five U.S. business units while upgrading multiple old technology levels to state-of-the-art.
- Mitigated a $40 MM consolidation software exposure into a $13 MM four year budget by renegotiating all software contracts into enterprise agreements by working intensely under tight deadlines to complete on time a project whose size had been greatly under estimated.
- Consolidated wide area network by outsourcing onto a managed frame relay network serving 168 locations.
- Provided strategic leadership and visionary direction toward common technology initiatives and solutions to peer business unit CIO's.
CHASE MANHATTAN BANK N.A., Brooklyn, New York 1988 - 1993
$14 billion multinational money center bank.
Vice President, Technology and Operations
Executive in charge of data centers, software and telecommunications operations. Directed operations of the Bankˇ¦s highly visible worldwide production and corporate systems which required unlimited availability and processed transaction volumes in excess of $1.25 trillion daily. Had annual budget responsibility for $155 MM and managed a headcount of 200. Reported to the CIO.
- Enabled the Bank to achieve competitive advantage by being recognized as the worldwide leader in several product areas by establishing an awareness of customer service and effectiveness within the technical organization in a three month period which was recognized by the Vice Chairman as the fastest turnaround in Chase history.
- Saved $65 MM annually and achieved headcount reduction of 600 by consolidating the operations of 11 large-scale data centers utilizing both IBM and DIGITAL technology platforms.
- Enabled the Bank to be the first to achieve same day recovery from disaster situations for all critical electronic payment systems by implementing intra-day contingency plans.
- Completed on time and on budget the single largest corporate move in history by directing the efforts to engineer and implement the Wide Area, Token Ring and Ethernet Backbone networks to support the movement of 6,500 people and the Corporate Data Center into a new 1.5 MM square foot technology center.
NABISCO BRANDS, INC., East Hanover, New Jersey 1981 - 1988
$16 billion multinational Consumer Package Goods Manufacturing Corporation.
Director, Data Processing Centers
Executive in charge of planning, acquisition and implementation of all computer technologies. Directed data centers, operations, technical services, telecommunications implementation, contingency planning, capital budgeting and customer service functions. Had annual budget responsibility for $110 MM and managed a headcount of 180. Reported to the CIO.
- Extended the help desk into the client community utilizing proactive techniques to eliminate problems resulting in reduced overall problems and help desk calls by 70% in six months by establishing a systems support infrastructure.
- Saved $50 MM annually and achieved headcount reduction of 280 by consolidating the operations of 13 data centers.
- Achieved a volume purchase savings of $75 MM on equipment purchases totaling $300 MM by establishing an equipment planning, acquisition and installation process that installed or relocated over 13,000 pieces of computer equipment ranging from terminals and personal computers to large IBM mainframes.
- Achieved unlimited availability to the client by creating a centralized network control center, which stabilized a major SNA/SDLC telecommunications network servicing more than 300 locations.
- Managed the project to fast track the design, construction and move to a new state of the art Technology Center. The project was completed in 15 months at a cost of $28 MM.
CHICAGO SUN TIMES - CHICAGO DAILY NEWS, Chicago, Illinois 1968 - 1981
Director Computer Services (CIO)
Directed application development, software installation and computer operations activities. Managed the task force to install computerized typesetting, the first major metropolitan daily to be completely computerized.
Kellogg School of Management, Northwestern University, Evanston, Illinois
Zurich Insurance Executive Program
Fairleigh Dickinson University, Madison, New Jersey
MBA degree work in Management
B.A., Economics and Management, (graduated with honors)
Hardware: IBM 9672/R96 Amdahl 2075C, IBM P690, AS400, HP9000, Superdome, HP RX8620 & 4640 Itanium, Unisys ES7000, Windows Servers, STK VTS and Storagenet and EMC Symmetrix, Clarion, DMX
Software: Z/OS, OS390 Open Edition, CICS, OMEGAMON, CA 1, 2, 7, 8, 9, 11, SMS, TIVOLI, HPUX, AIX, Linux, Solaris, VMS, Novell, Microsoft Server 2003, Windows 2003, Office XP, Lotus Notes, Platform Computing Load Sharing Facility,Websphere
Network Architecture: Frame Relay, VPN, Gig Ethernet, 10 Gig Ethernet, 801.1lb Wireless Ethernet, Checkpoint Firewalls, MPLS.
Application Software: PeopleSoft, Oracle Financial, SAP, Lawson, EPIC, Medical Manager
Database Software: DB2, Oracle, SQL, Informix, Sybase