CIO CTO COO INFORMATION TECHNOLOGY EXECUTIVE AND TRANSFORMATION LEADER
Information Technology Executive with demonstrated success creating and executing the technology vision to maximize business effectiveness as a member of the leadership team. Highly effective at partnering with business executives to plan and deliver technology solutions that are woven into the business strategy. Adept at building and leading cross-functional teams. Strong record of creating information systems that improved customer service, reduced costs and provided a solid foundation of transaction processing, business analytics and executive dashboards. Creative at building upon learnings from one culture or industry and applying to new business situations.
Leadership
Strategic Vision
High Performing Teams
Technology Innovation
Technology Portfolio Management
Transformation of IT departments
Contract Negotiation/Vendor Management
Integration of Acquisitions/Mergers
Technology Process Excellence
Large Complex Project Delivery
Tactical Planning and Execution
Service Oriented Architecture
GUIDING PRICIPLES
ON LEADERSHIP: The WHO is more important than the WHAT: getting the right people on the team is fundamental to success ♦ Great things happen with teamwork and collaboration ♦ Even the most talented musicians need a good conductor to create great music ♦ With broad-based consensus comes the power to stand the test of time.
ON IT PROCESSES: Information Technology is a competitive business weapon and not a commodity ♦ IT teams need to be closely aligned with business unit and functional groups ♦ IT spending should be aligned with and dictated by business value ♦ Forward-thinking organizations use technology to drive top-line growth as well as operational cost efficiencies ♦ Getting business requirements right the first time leads to fewer re-works and disappointments ♦ IT projects should deliver business value quickly: smaller projects and iterative development are better than multi-year projects.
ON TECHNOLOGY: Adoption of emerging technologies can lead to competitive advantage ♦ Open-source applications have earned a seat at the table ♦ Business Process Management (BPM) and Service Orientated Architectures (SOA) will transform how we think of and use business applications ♦ AJAX technologies will revolutionize the Web experience ♦ In-memory databases are the next big thing in business intelligence.
ACCOMPLISHMENTS
Developed business trust in IT through collaboration and leadership. Acute focus on IT governance; critical program management; cost transparency and the delivery and support of technology solutions in a predictable and cost efficient manner.
Created effective, responsive and agile information technology departments: technologists who know the business and have a can-do attitude.
Created alignment with business leaders by dedicating application development teams to individual business units, improving skills and transforming IT process excellence. Strong emphasis on industry standards (ITIL, CMMI, etc.).
Directed IT strategy, architecture, innovation, application development, project implementation and support.
Managed vendor relationships and service-level agreements both with internal and external providers. Contributor to out-sourcing analysis and decisions of services to out-source and/or off-shore.
Led enterprise system implementations to successful on-time/on-budget deliveries, including business-critical transaction processing systems, ERP systems and business intelligence/analytical systems.
Thought leader for planning and strategy, leveraging modern enterprise architectures and emerging technologies.
Directly managed team of 125 people and an annual budget of $37 Million. Led transformation efforts with IT teams of just under 3,000 people and budgets up to $800 Million.
Significant contributor to Information Week ranking of #1 IT shop in the 2005 annual portfolio of the Information Week 100 best managed IT groups.
EDUCATION HIGHLIGHTS
Harvard Business School
College of William and Mary
CAREER SYNOPSIS
Executive Consultant and CIO Practice Leader
Capital One Financial Corporation
Divisional Information Officer
PricewaterhouseCoopers (now IBM)
Principal Systems and Strategy
INDUSTRY EXPERIENCE
Insurance
Telecom
Financial Services
Logistics & Distribution
TECHNOLOGY EXPERTISE
Enterprise Architecture
Application Development / Application Integration
Emerging Technology strategies: Web Services, BPM, SOA, AJAX
Transaction processing applications, ERP systems: PeopleSoft, Oracle
Data warehousing and Business Intelligence
Supply Chain / Procurement / Spend Management systems
Customer Relationship Management (CRM) systems |
