CONSULTANT AND ANALYTICAL MANAGER with experience ranging from running a startup's operations to running strategic, customer oriented projects for Fortune 500 companies, including collaborating on a product turnaround.
Sectors: Corporate Banking, Insurance, New Media, Technology, and Industrials.
Functions: Product Management, Marketing Analytics, Relationship Management, Operational Finance.
EXPERIENCE
'Inc 500' Boutique Management Consulting Firm.
New York, NY/ Fairfax, VA
2007 - 2008
Senior Associate.
Generalist associate at the 'Inc 500' boutique consulting firm.
Achievements: Leveraging my product management background, I created a product roadmap for an online advertising community to extend it onto the Facebook platform to maintain and grow the community base.
* Planned a phased roadmap, structured to utilize agile methods, customer growth data trends, promotion correlations, and metrics, for an online media community to launch a Facebook product via extension.
* Created a Project Portfolio Management framework, based on IT investments process and financial data review, to find efficiencies in $250 million operations for a Fortune 500 firm's $1 billion media group.
* Collaborated on developing a $4 million budget, using linear optimization constraints based on the Project Portfolio framework and cost trend data, to rationalize group IT operations.
* Developed a marketing slick, working with a firm director, to target the media industry.
Insurance Company with 401k Market Leadership
Atlanta, GA
2006
Consultant.
Led problem structuring, primary and secondary research, and analytics to solve a growth strategy question based on quality and volume of revenue accounts at the 401(K) market leader.
Achievements: Hired to help JHFS manage growth, the bank distribution channel was the highlight of projects I created, which included competitor analysis, sales management, segmentation, and churn analysis.
For initial pipeline analysis, I identified 110 East coast banks with $2 billion in assets. As sensitivity analysis for implementation- the bank channel yielded JHFS $1.4 billion in 2007 variable annuity sales.
* Forecasted sales potential of $5 billion in assets, using Monte Carlo simulation, in the bank distribution channel and identified client pipeline for implementing the forecast, to assist in channel decisions.
* Synthesized an optimization model by creating forecast scenarios and workload metrics tied to incentive model, utilized by account services director for 10% capacity expansion to target account retention goals.
* Analyzed churn in business by interviewing JHFS clients' senior management and applying linear regression techniques toward evaluating differentiation and client retention strategies.
Financial Technology Top 10 Company
Mumbai, India
2002-2005
Product Manager/ Integration Leader.
Managed product development and launch for a banking solution that was No. 2 in a 2007 global sales league table and ranked the No. 1 2006 core banking solution in China.
Achievements: Responsible for the performance of the banking technology product, from concept stage, in a Global Fortune 500 bank turnaround, I helped turn around the product through steps in the product life cycle.
I started by getting a data driven buy-in on vision, plan and key processes which held for 3 years, through reengineering and reorganization. I built and guided a team of up to 10 that took on more responsibility later in the life cycle. Through build versus buy decisions, I cut Chinese and Australian supplier involvement, reducing timeline and costs by 50%. By innovating, I cut product components by 20%, cutting costs and penalty risk, and built intellectual property. This, along with the build decisions, assisted TCS in acquiring and integrating a supplier. I created collateral that simplified collaborating with other product leaders, created sales demos and training, and made presentations to bank executives and to create product evangelists.
The bank, with a 6000 branch implementation, had begun to turn around market share losses in 2005.
* Led the TCS response to a section of a Global Fortune 500 bank's RFP for a $50 million contract that defined the product baseline, working with bank executives toward a quick sign-off to the RFP section.
* Reengineered business processes, using data trends and research, for transactions across loans, treasury, and trade, which were accepted by the team that reported to the bank's board, to create product specs.
* Planned product roadmap, and collaborated, from concept to launch, on product features and priorities, with 200 associates and international suppliers, identifying favorable variance that cut $1 million in costs.
* Developed product collateral, using Visio and MS Office, to support sales and demo teams in 3 new sales, and to train product evangelists at 9 banks, while leading the product integration program team of ten.
* Monetized savings, by analyzing databases of the reengineered transactions over pilot launch, at $500,000, varying from 10% to 25%; results were leveraged by bank for $600 million in savings at 15%.
Top 5 Global Bank
New York, NY/ Mumbai, India
2001-2002
Transition Manager/ Project Leader.
Managed five projects, which involved multi-million dollar cash and trade transactions for Fortune 50 clients' global, cross-border supply chains at the top 5 global bank.
Achievement: As an internal consultant tasked with in-sourcing projects and reengineering processes, I saw a need for a product that reduced the per-client resource requirements of some commercial banking offerings.
First, I built relationships with multiple stakeholders- Fortune 50 clients, their global suppliers, and Citigroup subsidiaries across continents- to develop service level agreements for insourced projects and reengineered processes to save $250,000 over the outsourced vendor baseline.
As the word of the reduced service variance and cost spread, it helped me get buy-in for a reengineering plan to create a product for efficiencies, leading to Citigroup expanding the services to Fortune 200 clients.
* Created and sold a reengineering plan, based on market research and forecasted efficiencies, leading to budgeting of a $500,000 global investment toward expanding bank services to target Fortune 200 firms.
* Structured Service Level Agreements, while transitioning projects in-house, to reengineer operations across Citigroup units, Fortune 50 firms and their cross-border suppliers, supervising $250,000 in savings.
* Collaborated with global corporate banking sales teams responding to RFPs from Fortune firms.
* Developed operations and IT plans, based on process reviews, for trade and cash product managers in US, Asia and Europe toward expanding revenue from existing Fortune clients via existing bank capabilities.
Web Services Startup
Mumbai, India/ New Jersey, USA
1998 - 2001
Acting C.E.O. Provided technology product and service operations consulting to small and medium sized firms, and was incorporated as acting C.E.O. of a web services startup for Infinity Services Inc.
* Built the $50,000 portfolio startup subsidiary's core product team, hiring from post-graduate diploma classmates at a prestigious education and R&D institute that had ties with MIT's Media Lab.
* Executed startup operations launch within 1 month for the US content management market, from creating a network to augment the in-house product team, to structuring add-on interactive marketing services.
* Cut flight simulator product cost for a $200,000 IIT-Bombay aerospace unit, by $18,000, through quantitative analysis on process schedulers that was reviewed by an editor of IEEE Journals.
TOOLKIT
* Competitor Analysis; Forecasting; Regressions; Budgeting and Variance Analysis; Business Process Reengineering; Operational Improvement; Statistical Process Control; Optimization; Simulation;
* Financial Statement Modeling- Discounted Cash Flow, Adjusted Present Value, Leveraged Buy-Out; Options Valuation; Accounting; Financial Ratios Analysis, IRR, NPV, EVA, Enterprise Valuation Methods- Accretive and Dilutive; Portfolio Management Style Drift Analysis and Performance Analysis;
* Segmentation, Cluster and Factor Analysis; Product Management; Logit Regression based Scoring Models; Brand Value Chain and Brand Architecture Analysis; New Product Development and Launch; Product Roadmaps; Market Intelligence; Marketing & Sales collateral; Perceptual Mapping;
* Program Management; SDLC and Test models- V Model and Agile Methodologies; Use Cases;
* Business Case Development- costs, benefits, tracking, risk assessment and sensitivity analysis;
* Understanding of Web Technologies like J2EE and PHP/ MySQL, Middleware, Oracle, and C/VB/C++, OSI model, routing protocols, socket programming;
* MS Project, Visio, MS Excel, MS Access, SQL; Packages: Minitab, SPSS, SAS, @Risk, Matlab.
EDUCATION
EMORY UNIVERSITY, GOIZUETA BUSINESS SCHOOL, Atlanta, GA
MBA, Finance, Marketing and Strategy Concentration, May 2007
Dean's List (5 Distinctions in a semester), 720 GMAT, Merit-based Goizueta Business School Scholarship.
* Created performance management recommendations to align incentives for Internal Medicine at Emory Healthcare, based on analysis of balanced scorecard trends and hospital administrator primary interviews.
* Conducted macroeconomic analysis of 22 key country markets toward creating a framework for global investments for The Coca-Cola Company Strategy team at the Atlanta headquarters.
UNIVERSITY OF MUMBAI, Mumbai, India
Bachelor of Engineering, Electronics, May 1998
* Led firmware development, at Asea Brown Boveri, evaluating numerical methods for an energy summator prototype which targeted the energy demand management segment of the global energy industry.
* Founded the student-run college magazine with a readership of over 500 students and alumni.
ADDITIONAL
'Asha for Education' and Upwardly Global volunteer. Mensa member.
Languages: English, French and Hindi. |
