A results-orientated, decisive executive with over 18 years of experience in business management, information technology, and project management. Recognized for exceptional problem solving and analysis skills with a verifiable record of delivering enhanced productivity, streamlined operations, and improved financial performance. |
Professional Profile
A results-orientated, decisive executive with over 18 years of experience in business management, information technology, and project management. Recognized for exceptional problem solving and analysis skills with a verifiable record of delivering enhanced productivity, streamlined operations, and improved financial performance. Strong affinity for using a business driven approach when applying technology to solve challenging business problems. Proven ability to motivate and facilitate high-performance teams and effectively communicate at all organizational levels.
Areas of Expertise
* Strategic Planning
* Productivity Improvement
* Operations Management
* Project Management
* Financial & Business Modeling
* Business & Technology Integration
* Budgeting & Forecasting
* Team Building & Leadership
Performance Highlights
* Led $2 million project to implement enterprise wide Internet security infrastructure and application change and configuration management program.
* Directed $8 million services consulting company to profitability.
* Designed, and deployed a $5 million Data Warehousing consulting practice.
* Led $2.5 million Branch Sales Force automation project doubling sales Revenue/FTE.
* Directed $14 million expense savings program for retail banking branch network.
* Implemented a business re-engineering process and methodology to support flexible client server architecture serving 2,300 people in a five-state region.
Education
M.B.A., 1988 B.S.B., 1983
University of Minnesota
Employment History
Management Partners & Associates – Eagan, MN 2001 to Present
PRINCIPAL MANAGEMENT CONSULTANT
Directed a cross-functional team in the delivery of an Internet security infrastructure upgrade project for a major Financial Services company. Managed the successful upgrade of an enterprise-wide change and configuration management program.
is.com/WAMNET Inc. – Eagan, MN 1999 to 2001
CHIEF OPERATING OFFICER
Established strategic, operational, and financial plans for the sales and delivery of e-business solutions. Directed delivery team to exceed consultant utilization targets by 10% and achieve above average customer satisfaction ratings. Managed daily operations in the areas of Finance, HR, Legal, MIS, and Administration. Implemented productivity and workflow improvements that reduced expenses by 10% and increased revenues by 25%. Led the due diligence, acquisition, and integration process for the acquisition of is.com by WAMNET Inc.
Norstan Consulting – Minneapolis, MN 1997 to 1999
PRACTICE DIRECTOR
Developed and directed the execution of business plan for the creation of a data warehouse practice. This included all aspects of sales and delivery of these services to existing and new customers. During the first year of operation the practice grew to 30 people contributing $5 million in revenue. Technologies included Oracle, MS SQL server, Cognos, and Business Objects.
Information Advantage - Minneapolis, MN 1996 to 1997
SENIOR BUSINESS CONSULTANT
Managed projects and relationships for strategic business accounts including MasterCard, General Motors, and JP Morgan. Facilitated business-modeling sessions leading to requirements for the design and installation of key data warehousing and decision support systems. Directed 15-20 person cross-functional teams to insure timely delivery of projects with budgets ranging from $1-$25 million.
First Bank System, Inc. - Minneapolis, MN
DIRECTOR OPERATIONS SUPPORT 1993 to 1996
MANAGER SYSYEMS SUPPORT 1989 to 1993
MANAGER FORECASTING & PLANNING 1987 to 1989
FINANCIAL ANALYST 1986 to 1987
Directed individuals responsible for strategic, financial, operational, and system support for Retail, Business, and Private Banking groups (2,300 FTE). Directed projects including customer profitability, sales tracking, platform and teller performance, and Executive information reporting.
Led 40-person project team responsible for redesign and implementation of new enterprise wide Management Accounting system (Hogan) using DB2, LAN's and PC access tools. Supported approximately 150 users including the CEO and President in understanding and using company wide financial program to track and forecast operating results.
Fairview Community Hospitals - Minneapolis, MN 1983 to 1986
MANAGEMENT ANALYST
Performed workflow analysis of major operating units, resource scheduling, inventory ordering and control processes. Directed projects that contributed to improvements in productivity and annual cost savings of $3 million. |
