Position	Executive Director, Regional Director, LNHA
Location Confidential	Yes
Willing to Relocate	Yes
Industry	HealthCare-HMO/Hospital&Nursing/Med./Dental
Function	GENERAL-MANAGEMENT--CEO/COO/GM
Compensation	$100,000 to $200,000
Resume Summary
Dedicated to providing excellent Hospitality and Customer Service to the client. Integrity, fiscal responsibility, attention to detail, team leader, public relations skills are just some of my quality attributes that I will bring to the organization.
Resume Body      EXECUTIVE DIRECTOR, REGIONAL DIRECTOR, LNHA
RESUME Overview: A winning team builder looking for an opportunity to take his compassion, joy and enthusiasm to an organization to deliver exceptional customer service, a hospitality mind set, a quality product and outcomes, fiscal responsibility, and attention to detail. I. SKILLS AND ACCOMPLISHMENTS â?¢ Meets and or exceeds budget profit goals â?¢ Strong leadership skills with high staff retention â?¢ Excellent customer service and public relations skills â?¢ Keen sense of front line operations/project management with multi pre-opening experience â?¢ Effective people and communication skills Examples: â?¢ 2010- 2012 Achieved controllable contribution margin in current position with fastest fill-up in company history. Highest Customer Satisfaction in Region. 2008 -2010 Turned around large CCRC. â?¢ Achieved budgeted house profit for fiscal year 06-07 of 135% â?¢ Achieved budgeted house profit for fiscal year 05-06 ending June 30th 2006 of 134% â?¢ Achieved budgeted house profit for 2002, 2003, 2004, 2005 â?¢ Several original department heads still employed at this community since opening. â?¢ Filled Independent Living in 66 days from opening day at this community â?¢ Ahead of budgeted census days at this community â?¢ Ahead of budgeted census days by 2 months and house profit at this community â?¢ Ahead of budgeted census days by 119% and house profit at this community. â?¢ Associate Satisfaction was third in division in Spring 1996 survey. â?¢ Increased Resident Satisfaction and Associate Satisfaction above corporate benchmark, with 0% dissatisfaction in Resident Satisfaction and 100% in Management Satisfaction â?¢ House profit % was second in the division in 1995. â?¢ Achieved 107% of house profit in 1996 at this community â?¢ Increased Resident and Associate Satisfaction at this community above corporate benchmark, with 0% dissatisfaction in Resident Satisfaction. â?¢ Profit margin at this communities Health Care department achieved before departure. â?¢ Administrator for this commnity a modern retirement community that consisted of Independent residential apartments, Independent living cottages, Assisted Living apartments, and a Skilled nursing facility. â?¢ Reached 100% occupancy (8) months before projected fill date. Responsible for the sale of 60 units, generating approximately $4.3 million in sales and maintained a 95% occupancy rate in 1992 and 1993 in an area with stiff competition. â?¢ Managed day-to-day operations of the Independent Living Community with a staff of 29. Above expected room and board revenues with under budget expenses in areas of responsibility in 1991, 1992, & 1993. I. Work History- available on request II. Education- available on request III. PERSONAL DATA- Available on request
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