RISK MANAGEMENT EXECUTIVE
COO / Vice President / Director
Financial Services Industry
Top-Performing Executive with 20+ years experience providing strategic, business, operating and risk management leadership within Fortune 150 companies. Demonstrated success building partnerships to effectively manage and mitigate risk.
♦ Leadership roles developing and implementing risk management frameworks, policies, programs and systems.
♦ Significant experience sprear-heading enterprise-wide risk management initiatives at the divisional level.
♦ Broad financial services industry experience including Custody, Asset Management, Retail and Commercial Banking, and Insurance.
BS – Accounting, Saint Joseph’s University, Philadelphia, PA 1988
Certified Internal Auditor (Inactive) ▪ FINRA Securities License 7 (Expired)
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PROFESSIONAL EXPERIENCE
Major Financial Services Firm, Boston, MA 2007 – Present
Vice President, Corporate Operational Risk Management
Member of 7-person Executive Team leading the firm’s Corporate Operational Risk function. Responsible for engaging senior management in discussion, analysis and understanding of the firm’s significant operational risks. Lead development of operational risk framework. Oversee design and execution of framework programs. Present analysis of program results to Operational Risk Committee. Represent firm on industry working committees. Direct a team of two resources.
• Significant contributor to development and implementation of industry-leading operational risk program methodologies including Scenario Analysis and Risk/Control Self Assessment.
• Independently research external operational risk events relevant to the firm. Developed regular reporting to senior business and risk executives. Increased report distribution by 300% since roll-out based on favorable attention by recipients.
• Selected to edit all framework, governance and program documentation based on outstanding writing skills.
• Leading upgrade of operational risk application (OpenPages®) to improve user experience and analytic capabilities. Oversee development of business requirements, acceptance testing, data migration planning and validation.
Sun Life Financial, Wellesley Hills, MA 2005 – 2007
Director, Internal Controls/Operational Risk Management, Annuities
Member of 7-person Executive Team leading the Division’s Finance/Actuarial Center of Excellence. Hired to formulate the Division’s control and operational risk management program. Championed multiple enterprise-wide risk management initiatives including Sarbanes-Oxley, Actuarial Controls, Financial Models and Top Risk Identification. Member of firm’s Operational Risk Committee. Risk management partner to firm’s Service Center. Liaison to regulatory agencies and auditors.
• Significantly enhanced Actuarial and Service Center control environment. Recipient of SUN Award for notable contributions to the Company’s Sarbanes-Oxley compliance project.
• Key member of team formed to strengthen control structure over legacy product, resulting in recovery of $800+ thousand.
• Developed MIS for Division’s Actuarial Control issues to facilitate impact assessment, action planning and transparency.
Bank of America Corporation, Boston, MA 1995 – 2005
Business Manager/Chief Operating Officer, Community Bank (2004 – 2005)
Recruited by Division Executive to join 8-person Executive Team and lead operations of 160-branch delivery network. Designed strategies and infrastructure for managing operational risk and implemented pro-active risk mitigation solutions. Managed extensive relationships with numerous corporate units. Directed a team of four resources.
• Lead development of an alternative Community Bank operating model to optimize performance.
• Facilitated Division leadership meetings, promoting focus on key strategies and tactics, setting vision and direction.
Director, Risk Management, Community Investment (1999 – 2004)
Member of 7-person Executive Team responsible for the strategic planning, development, operating management and leadership of this $250+ million consumer and commercial banking unit. Directly responsible for developing and maintaining comprehensive risk management program. Built effective partnerships across Corporate Risk functions. Liaison to regulatory agencies, internal and external auditors. Directed a team of three resources.
• Key player in rapid growth of the unit. Developed best-in-class risk management program.
• Directed inter-disciplinary team in redesign of Fleet Development Ventures’ Investment policy and procedures manuals ensuring consistency with corporate risk framework. Successful in gaining approval from Credit Policy Committee.
• Anticipated rapid growth of equity investment portfolio. Directed cross-functional team in conversion of this $100 million portfolio to automated booking system, improving operational efficiency and data integrity.
PREVIOUS PROFESSIONAL EXPERIENCE:
Bank of America, Boston, MA Senior Manager, Corporate Audit 1995 – 1999
Harvard Community Health Plan, Brookline, MA Audit Supervisor, Corporate Audit 1994 – 1995
Liberty Mutual Insurance Group, Boston, MA Audit Supervisor, Corporate Audit 1989 – 1994
Higher Achievement Program, Washington, D.C. Center Director 1988 – 1989
PROFESSIONAL AFFILIATIONS AND LEADERSHIP ACTIVITIES:
Member, Risk Management Association
Member, Toastmasters International
Past President, Corporate Toastmasters Club
Member, Saint Joseph’s University National Alumni Board
Chair, Saint Joseph’s University Boston Region Alumni Chapter |
