EDUCATION
Columbia University, Graduate School of Business, Senior Executive Program, August, 2000
The Wharton School, University of Pennsylvania, MBA, Finance, December, 1987
Villanova University, BS, Economics, Summa Cum Laude, May, 1982
EXPERIENCE
AT&T Corporation – New Jersey – 1994 – 2003
FINANCIAL and BUSINESS PROCESS DIRECTOR, AT&T Business Services -- Revenue Assurance Management 2000 - 2003
· Lead cross-organizational team that designed new business processes as part of an enterprise software (SAP) project for A/R, credit and collections.
· Completed activity-based unit cost analysis for over 20 functions in organization, which enabled leadership to understand cost drivers and identify opportunities for improvements. Analysis was basis for organization redesign, to eliminate overlap and reduce costs.
· Put in place new billing system for $600M carrier billing operations, including requirements and testing. Managed collections and dispute resolution.
· Improved cycle time for $900M Local Service billing while reducing headcount and lowering costs.
· Managed $280M budget and human resources for 1,600-person organization; ensured that budget and headcount targets were met. Developed forecasts and monthly budget assessments. Developed, coordinated and analyzed business cases for $20M capital budget.
FINANCIAL DIRECTOR, AT&T Solutions -- Centralized Operations 1999-2000
· Lead cross-organizational effort to achieve best-in-class cost objectives; created benchmarks and measurement processes as part of project; gained the cooperation of several independent groups to complete project.
· Created activity-based cost targets and tracking process; implemented new financial systems to track costs by process; assisted each process owner with understanding and analyzing costs. Cost data enabled senior management to understand areas of profit weakness.
· Managed all CFO functions for centralized operations of outsourcing business, including financial planning and results reporting; organization costs were $3.2M under budget through June, 2000.
BUSINESS ANALYSIS DIRECTOR, AT&T Business Services -- Revenue Assurance Management 1997-1999
· Promoted to position with operational responsibility.
· Managed $22B in remittances from customers, lockboxes and banking relationships.
· Managed “last resort” collection activities for non-paying customers, including litigation, bankruptcy management and collection agency management ($400M annual placements). Devised new strategies to increase cash flow, including secondary placements.
· Provided analytical and decision-making support to operations. Established results reporting and financial planning processes for organization responsible for $3.5B in accounts receivables and $300M in uncollectible expense.
SENIOR FINANCIAL MANAGER, Corporate Controller’s Division -- Human Resources CFO 1995-1997
· Managed financial activities for pension and savings plans, compensation and executive benefits, and other benefit programs. Responsibilities included financial planning and actual results for $2 billion in assets, $4 billion in liabilities, and over $200 million in expense.
· Managed corporate policies, internal controls, and external reporting related to these activities.
FINANCIAL MANAGER, Corporate Controller’s Division -- Human Resources CFO 1994-1995
· Managed all financial aspects of worldwide pensions, and postemployment benefits.
· Created pension and postretirement benefit disclosures for AT&T’s Annual Report.
NCR Corporation – Dayton, OH – 1988 - 1994
MANAGER, Investor Relations 1992-1994
· Developed and managed communications program for financial community regarding NCR as part of AT&T Investor Relations team. Initiated and coordinated quarterly earnings process relating to NCR. Provided access to senior NCR management for securities analysts, portfolio managers, and institutional investors.
· Acted as liaison between management and investment community regarding perceptions of NCR’s strategies and products. Analyzed competitor’s financial positions.
MANAGER, International Pension Funds & Finance 1990-1992
· Promoted to new position to develop and implement strategies for investment of $1 billion in international subsidiaries' pension assets, including U.K., Switzerland, Canada, Netherlands and New Zealand.
· Planned, developed, implemented and managed overall financial matters involving NCR's international pension plans located in over 50 countries.
· Completed numerous special projects that required complex financial and accounting analyses, such as use of an ESOP as a takeover defense against AT&T.
SENIOR FINANCIAL ANALYST, Treasury 1988-1989
· Directed investment managers for $1.3 billion U.S. pension fund. Contributed significantly to developing strategy.
Other Experience – Pre-Graduate School – 1982 - 1986
TEAM LEADER, Barclay Associates 1984-1986
· Managed team of associates at small, high-growth company that administered 401(k) plans; responsible for firm’s largest client.
BENEFITS ANALYST, CertainTeed Corporation 1982-1984
· Developed and implemented office automation solutions for Benefits department of Fortune 500 corporation.
Volunteer Work 1999-2000
· Assisted United Way of Morris County, NJ with restructuring retirement plan and selecting investment options |
