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Customer & Partner Alliance Manager

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Position
Customer & Partner Alliance Manager
Location Confidential
No
Location
No preference
Willing to Relocate
Yes
Industry
Electronics-(SeeAlsoComputers/Aerospace)
Function
FINANCE--CFO/Control/Acctg./Treas./Tax,etc.
Compensation
$150,000 to $300,000

Resume Summary
Executive with 15 years of global technology industry experience in customer & partner alliances & financial management. A leader in developing and executing results driven business strategies in a cross-functional and matrix organization utilizing strong negotiation and relationship management skills.

Resume Body      CUSTOMER & PARTNER ALLIANCE MANAGER

Experience
05/04-Present Strategic Program Manager, Agilent Technologies-Santa Clara, California
Fortune 500 diversified technology company in life sciences, electronics and communications markets.
Report to Director, Global Sourcing.
Led the development & roll-out of the Supplier Relationship Management (SRM) strategy across functions & deployed model with key strategic relationships. Developed IT sourcing strategy

•Led the development of the SRM model leading to a common approach across functions and regions resulting in increased flexibility and effectiveness in managing key outsourcing relationships.
•Drove the IT Supply Chain Strategy setting the framework for source vs. retain, onshore vs. offshore & geographic preference that reduced supplier costs & ensured SOX compliance.
•Completed the Supplier Contracts project on time for the $2.7B divestiture sale of the Semiconductor Products division and the $1B stock sale of the Lumileds division

11/01-05/04 Worldwide Marketing Manager, Agilent Technologies-Santa Clara, California
Reported to Vice-President, Customer Financing.
Managed a team of twelve professionals.
Defined customer financing strategy, established four new global alliances. Developed program offerings & communications strategy. Led organizational change and built a high performance team.

•Championed a multi-partner customer financing strategy and expanded geographical coverage. Grew financing sales by 40% in a year while leveraging the partner’s balance sheet.
•Managed the sales operations for four businesses with disparate product families. Developed targeted segment and customer centric financing programs that generated over $100M of financing volume.
•Drove the CEO’s Task Force to effectively compete in the secondary market by revamping licensing, support and warranty policies resulting in increased revenue & more favorable pricing.
•Defined the partner global alliances approach and established strategic partnerships to expand financing coverage in China, Japan, Malaysia and major European countries enabling 22% volume increase.
•Developed an outsourcing strategy for financing services. Used the G. Moore Model to determine the What, How and Who to outsource from a portfolio and lifecycle management perspective.

10/98-11/01 Worldwide Business Development Manager, Agilent Technologies/HP
Reported to Vice-President, Financial Solutions. Managed a team of ten professionals.
Implemented the financing strategy, program offering and deal structure support to grow revenue for four Product Groups. Drove organizational change management to reflect new business model.

•Drove the strategic development of Agilent’s worldwide third party vendor financing model that resulted in the outsourcing of the $800M assets of the captive-financing unit.
•Negotiated the sale of the leasing portfolio in 17 countries that generated over $600M in cash. Exceeded internal goals for valuation and restrictive covenants in every single deal.
•Structured over $30M of complex financing deals for start-up companies and large global customers.
•Established the strategic plan and infrastructure operations for the worldwide sales financing unit in conjunction with Agilent’s spin-off from HP that supported 210% growth to $725M sales volume.

04/96-10/98 Financial Operations Manager, Hewlett–Packard, Mountain View, California
Fortune 100 company in computer, printer, services, electronics and medical technology markets.
Reported to Americas Controller. Managed ten Financial Analysts & Accountants.
Responsible for financial planning, and portfolio analysis for the leasing portfolio. Developed a reverse logistics strategy resulting in increased portfolio profitability.
•Launched a business model and a review process for a $150M lease residual portfolio. Established a marketing team to proactively manage the portfolio resulting in a 17% increase in overall profitability.
•Designed financial metrics & simplified processes for a $2.6B lease portfolio by ensuring consistent disciplined business fundamentals management to pass rigorous internal & external audits standards.

01/90-04/96 Finance Manager, Xerox Corporation, Palo Alto, California
XSoft, a business start-up- Collaborative Document Management software unit with $200M revenue.
Reported to Vice-President, Finance. Managed three Financial Analysts.
Initiated the development of financial strategies, investment priorities, established strategic and operating plan processes, financial reporting and analysis for a rapidly growing division

- 01/94-04/96 Division Planning & Reporting Manager
- 07/92-12/93 Product Line Controller – Networking Services
- 01/90-06/92 Finance Manager -Sales and Marketing Channels
*Executed a seamless planning process for a $30M annual revenue Networking Services group by integrating major program reviews and the annual plan into a three-year strategic plan.

12/85-01/90 Cost Accounting Manager-Evenflo Company, Piqua, Ohio
A $200M Division of Spalding & Evenflo Company that manufactures and markets juvenile furniture.
Reported to Corporate Controller. Managed three Cost Accountants. Responsible for cost accounting, inventory and budgeting activities in a challenging turnaround situation.
•Played a key role in reversing operating losses to 6% profitability by lowering costs through offshore manufacturing, rigorous customer gross margin analysis and improved working capital management

Education
12/88-Present Certified Public Accountant (CPA), State of Ohio
09/84-12/85 M.S. (Taxation), University of Cincinnati, Cincinnati, Ohio
09/82-06/84 M.B.A. (Finance), University of Cincinnati, Cincinnati, Ohio
06/77-06/82 B.B.A. (Accounting), University of Bombay, Bombay, India
Activity:
-Selected in Agilent for the Senior Manager’s APEX Global Leadership Program (2002).
-President-Business Marketing Association (BMA) of Silicon Valley (Current).

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