Executive Job Title	Senior Computer Operator
Type of Registrant	Recruiter
Location	New York City
Industry & Function 1:	Computers-Hardware&Consulting - TECHNOLOGY(IT/EDP/MIS/Communications)
Industry & Function 2:	Computers-Services&Consulting - TECHNOLOGY(IT/EDP/MIS/Communications)
Industry & Function 3:	Computers-Software&Consulting - TECHNOLOGY(IT/EDP/MIS/Communications)
Compensation	$100,000 to $200,000
Executive Job Description	Senior Computer Operator Major Financial Firm is hiring a dynamic Senior Computer Operator. Qualified individual will provide technical customer support as well as supporting the internal trading applications on multiple platforms. Responsibilities: · Ensure that proper system checkout is performed daily · Perform tasks and projects assigned by management · Be involved in meetings regarding system events, upgrades, etc. · Represent department at many internal key meetings and report minutes and action items to management. · Be available during off hours to answer questions and assist with system issues. · Gateway Builds: install and configure gateway for members and internal users. · Create, maintain and potentially automate technical procedures and documents for everyday purposes. This includes: installation procedures and daily checkout documents. · Verify DNS configurations for member firms’ gateways in order to establish a backend connection. · Coordinate all daily changes and ensure they are implemented successfully and documented as such in shift turnovers. · Create batch file scripts to better assist the day-to-day operations. · Monitor (real time) trading applications and member equipment · Execute after hours batch jobs for daily initialization and shutdown of trading systems · Execute after hours trading reports for member community · Document trading system incidents via Remedy system and internal shift turnovers. · Follow up on open trading system incidents · Function in a service desk capacity dealing with customers in resolving on-line issues. · Execute and/or support system testing during off hours and on weekends as is necessary · Support Network Operations level 1 infrastructure via Enterprise Managing applications · Shift rotations will occur between 1st, 2nd and 3rd shift. Senior Operator will likely start employment on 3rd shift. Required Skills: · Performing trading system checkouts completely and accurately · Escalating out of ordinary events or findings to management · Assisting customers with problem solving or basic questions in a professional manner · Performing and supporting software implementation and configuration change · Documenting incidents, basic shift events and critical statistics in shift turnover · Completing assigned tasks in a proper and timely manner · Routine upkeep of system procedures and contact lists based on assignments given · Supporting weekend testing based on a rotating schedule · Bachelors degree or equivalent and/or 4 years relative job experience · Windows 2003/Linux (RedHat)/Microsoft Office 2007 · Strong work ethic, adaptability, interpersonal skills · Attention to detail, organized, multi-task capable · Team oriented · Strong in pressure situations Must be authorized to work in New York. Sorry but no sponsorship or relocation assistance is available
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