Executive Job Title	Director of Operations-Startup (Autism)
Type of Registrant	Recruiter
Location	San Diego
Industry & Function 1:	HealthCare-HMO/Hospital&Nursing/Med./Dental - SALES-MANAGEMENT-and-SALES
Compensation	$100,000 to $200,000
Executive Job Description	Director of Operations National Autistic Services provider opening up operations in San Diego- Base is 90-95 with 20%-25% commission bonus potential. • MBA with 2 years experience or BA in business, public administration, or social work with 3 years experience overseeing business operations of a local or regional office • Regional Center knowledge or experience • Sales experience • Excellent customer service skills • Able to generate new client relationships • Maintain current client satisfaction • A great team player • Public speaking skills Financial • Maintain profitable operations • Manage Budget to Variance • Call Regional Center Accounting departments to collect on outstanding invoices • Bill for case management hours worked • Monitors operational expenses to comply with established percentage to revenue limits • Experience creating and analyzing financial reports, spreadsheets and metrics. Sales and Marketing • Develop the pipelines for all verticals (Regional Centers, Private, School Districts & Health Plans) • Develop and maintain relationships within the community • Attend the Regional Center SPAC meetings • Participate in LA’s health care, case management and vendor fairs Operations • Adheres to and implements all company policies and procedures • Takes appropriate action to ensure that the company complies with applicable laws and regulations • Solve business customer problems as part of sales process and relationship deepening • Interviews and hires staff as needed and approved by senior management with emphasis on recruiting best-qualified candidates • Maintains and updates all manuals necessary for company operations and establishes process to evaluate company’s compliance with applicable policies and procedures • General office management and maintenance • Manage case management • Create new client profiles in ACT and NPA Works and attach relevant documents • Create and maintain both the digital and the paper records of clients reports • Assign Functional Behavior Assessment’s to Clinical Supervisors • Manage Supervision Hours used to maximize revenue and avoid un-billable hours being worked • Manage FBA hours used between case management department and Clinical Department to maximize revenue and avoid un-billable hours • Complete FBA’s within 45 days for receiving authorization • Complete Progress Reports within 30 days of expiration • Conduct client intake and assessments • Management of all workers compensations claims from the investigation to the closing of the claim by partnering with Human Resources Personnel • Experience evaluating and building high performing teams. • Coordinate the training of Clinical Director, Clinical Supervisors and Behavior Therapists with the Corporate Clinical Director • Supervision of office staff – including but not limited to counseling, performance evaluations, conflict resolution, corrective action and termination • Assists in maintaining policies and procedures in an updated status, reflective of ongoing operations, and ensure compliance requirements are adhered to by branch staff.
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