Executive Job Description | Morgan Consulting Resources is an executive search firm focusing on the Healthcare Industry for 15 years. We have extensive experience in bringing together leadership talent with organizations that cover all aspects of Healthcare services - Providers, Payers and Supporting Service organizations. We have been retained to conduct a national search for a Vice President of Operations. Based in North Carolina, our client is a contract physician staffing and management company, formed in response to an evolving physician practice environment in which many private physicians no longer wish to admit and follow patients in the hospital and specialty physicians no longer want to provide ED on-call backup coverage. The combination of these two physician practice style changes has created a need for innovative solutions to both ambulatory and hospital-based patient care services. Our client consists of senior staff members and support staff with extensive practice management and recruitment experience in a broad spectrum of specialties and settings including Anesthesiology, OB/Gyn, Pediatrics, Hospitalists, Intensivists, Orthopedics, Emergency Medicine, General Surgery and others. The VP of Operations, Central Region, is a newly created position, developed to help support the organization’s continued growth across the country and expansion in the Midwest. Ideally, this position will be based in St. Louis, Kansas City or Memphis but other locations in the Midwest will be considered.
We are looking for a highly motivated, growth-oriented leader with a solid understanding of hospital and physician practice settings and a commitment to operational excellence. Reporting to the COO, the Vice President will play an integral role in growing the Central Region and enhancing the company's infrastructure to support the high-touch, customer service-driven business model. This is the ideal opportunity for someone who thrives in collaborative, highly accountable environments and excels at building and cultivating relationships with senior level hospital executives and physicians. Excellent communication skills, high integrity and flexibility are critical components to this position.
Essential Duties & Responsibilities:
• Provide leadership and direction for the overall operation of assigned contracts by planning, directing the daily activities and coordinating the development of future objectives.
• Develop and maintain positive working relationship with contracted clients. Responsible for implementation and management of service commitments to clients focusing on initial program startup, ongoing management and renewal process.
• Take such steps as are necessary to ensure that all processes, services and systems are designed and executed in such a way as to guarantee that the requirements of the customer (internal and external) needs are met and contract renewal is obtained.
• Work closely with the COO, Medical Directors and fellow senior management team to develop and execute operations plans and strategies for each contract that support the company’s short and long-term goals.
Position Requirements:
Education: BA or BS Degree required advanced degree preferred.
Experience: A minimum of 8 years of experience in a high level operations role in the healthcare industry. Substantial experience interacting with healthcare executives and physicians required. Must have experience with professional level presentations, contract negotiations and conflict resolution. Must have a minimum of 5 years experience directly managing a team of individuals. Superior leadership skills required. Proven ability to support multiple projects and work with multiple people simultaneously. Customer service driven work ethic.
If interested, please contact Lisa Coyne at lisa@morganconsulting.com.
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