Executive Job Description | Senior Director, Regional General Manager 2; WalMart
(New Positions. Locations: Austin, El Paso, Lexington KY, Germantown, WI, Nashville TN, Warner Robbins GA, Jacksonville FL, Livonia MI)
An individual must be proficient in each of the competencies listed below to successfully perform the responsibilities of this position.
An individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation.
Directs a regional team and multiple Market Managers by providing clarity of vision; prioritizing resources; facilitating alignment of the team; setting
high expectations; inspiring commitment; encouraging mutual support; and enabling development opportunities.
Develops and implements multi year profitable business and growth strategies for a region to deliver increased market share by managing financial
performance; developing and implementing real estate plans for growth; assessing economic factors, demographic trends, and competitive strategy; enhancing the Walmart brand; and leveraging relationships with key stakeholders.
Implements and models customer service standards across complex regions and markets by ensuring unbeatable excellence in store standards; understanding unique needs of customer; ensuring enhanced customer experience for the region; creating an environment for all markets to set excellent customer service expectations that are aligned with customer needs and expectations and company goals.
Directs the acquisition of competitive talent for a region by ensuring human resource assets develop multi year talent strategy and succession processes; partnering in development of company human resource initiatives; addressing new business needs; and promoting opportunities to attract and retain a high performing diverse workforce.
Analyzes and mitigates risk to the region (i.e. relative to competition, labor, compliance, federal, state, and local laws) by proactively monitoring internal and external risk opportunities to the company; developing an action plan; and utilizing the regional team to execute the plan. Manages overall financial performance of assigned area by analyzing and reconciling financial reports; directing the creation and administration of
capital and expense budgets; determining trends and areas of opportunity to enhance sales and profit for the region; advising others on cost control
methods; and resolving budgetary issues.
Provides overall direction for a Region by analyzing business objectives and customer needs; developing, communicating, building support for, and implementing business strategies, plans, and practices; analyzing costs and forecasts and incorporating them into business plans; determining and supporting resource requirements; evaluating operational processes; measuring outcomes to ensure desired results; identifying and capitalizing on
improvement opportunities; promoting a customer-focused environment; and demonstrating adaptability and sponsoring continuous learning.
Develops and implements strategies to attract and maintain a highly skilled and engaged workforce by diagnosing capability gaps; recruiting, selecting, and developing talent; supporting mentorship, workforce development, and succession planning; and leveraging the capabilities of new and existing talent.
Cultivates an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into all programs and practices; developing consequences for violations or non-compliance; and supporting the Open Door Policy.
Develops and leverages internal and external partnerships and networks to maximize the achievement of business goals by sponsoring and leading key community outreach and involvement initiatives; engaging key stakeholders in the development, execution, and evaluation of appropriate business plans and initiatives; and supporting associate efforts in these areas.
Analyzes Markets - Develops a business case for new solutions, products, and services and presents it to senior leadership to obtain needed support, financing, and resources. Identifies market opportunities that are consistent with the strategy of the business and takes appropriate action to address these opportunities. Establishes revenue and profit targets for solutions, products, and services on the basis of market research. Utilizes
consumer and competitive data to determine best store and customer segmentation and store of the community merchandise. Determines and develops the best portfolio of solutions, products, and services to counter competitors’ strategies and respond to community needs.
Manages Financial Performance - Prepares, justifies, and administers budgets in accordance with company goals and strategies. Ensures expenses are accurately forecasted and modified in line with sales performance. Monitors the execution of expenditures against the operating plan and makes corrections when necessary. Employs established methods or techniques to the analysis of financial data. Uses knowledge of financial data, including history, strengths, and weaknesses, to evaluate potential solutions to situations. Develops, implements, and monitors action plans to
ensure the attainment of financial goals.
Judgment: Make Sound Judgments - Uses objective financial and business analyses to evaluate the returns and risks of business choices. Analyzes and integrates trends and patterns to determine the root causes of problems and identify solutions. Evaluates short- and long-term implications of decisions. Accurately forecasts growth, costs, and business challenges.
Customer Centered: Promote a Customer-Focused Environment - Creates and maintains an environment that provides customers with desired products, services, and experiences. Combines experience, insight, and data to determine how to best exceed customer needs. Develops and implements initiatives, practices, and plans to capitalize on customer-focused growth and improvement opportunities. Ensures the removal of barriers to delivering exceptional customer value, service, and support.
Execution and Results: Optimize Execution and Results - Uses the advantage of company size, internal and external resources, and talent to achieve success. Creates an environment where associates are held accountable for achieving goals and results. Applies broad, cross-functional knowledge and resources to produce results that best fit the company strategy. Prioritizes and balances time, actions, resources, and initiatives to
ensure accomplishment of critical results. Makes sure desired change initiatives and priorities are implemented appropriately.
This position is responsible for the operation of multiple facilities. An individual in this position will be expected to perform additional job relatedresponsibilities and duties as assigned and/or as necessary.
Planning and Improvement: Advocate Planning and Continuous Improvement - Sets and communicates clear and aligned goals, monitors progress, and ensures leaders in own organization do the same. Develops and implements plans and practices to ensure others have the information, resources, implementation time, and talent needed to succeed. Develops and upgrades work assignments and processes to accomplish goals across functions, organizations, and geographies, where appropriate. Sponsors continuous improvement and elimination of non-value-added work. Embraces, values, and implements diverse perspectives and ideas.
Influence and Communicate: Inspire Commitment - Develops and communicates logical, convincing justifications, including lessons learned, that build commitment and support for one’s perspectives and initiatives. Builds diverse, high-performing teams that accomplish organizational changes, goals, and priorities. Ensures strategies, change initiatives, and competitive information are communicated in clear and compelling ways. Listens to,
leverages, and promotes the diverse ideas, perspectives, and contributions of others across the business.
Ethics and Compliance: Promote Ethics and Compliance - Builds and sustains an environment where adherence to and reinforcement of the highest standards of integrity and ethics are the norm. Identifies opportunities and takes action to enhance compliance within own organization. Ensures associates receive the communication and instruction needed to act in accordance with policies and procedures.
Adaptability: Demonstrate Adaptability - Demonstrates creativity and strength in the face of change, obstacles, and adversity. Adapts to competing demands and shifting priorities. Updates knowledge and skills to handle new complexities, challenges, and responsibilities (for example, seeking out training, learning from experience, researching best practices). Seeks exposure to new ideas and perspectives. Sponsors programs and initiatives to improve adaptability and continuous learning capabilities in own organization.
Talent: Assess and Improve Talent - Develops talent and replacement plans for own organization that increase effectiveness, build diversity, and enhance bench strength. Identifies, utilizes, and integrates associates’ strengths to produce improved results. Creates an environment where people processes (for example, performance management, development) are used effectively to improve associate performance and achieve desired results throughout own organization. Mentors, guides, and sponsors the development of key talent.
Strategy: Think and Act Strategically - Creates strategies for own organization that align with the company’s strategies and lead to the achievement of business priorities. Pursues initiatives, investments, and opportunities that fit with and support company strategies. Assesses deliverables against leading industry practices and implements plans that leverage company advantages. Works through different strategic options and
determines their intended and unintended implications, and applies to business planning.
Social Responsibility and Reputation: Promote Reputation and Social Responsibility - Proactively leads volunteer activities, programs, and initiatives in order to improve the community. Seeks and maintains external relationships and alliances, strengthening the company's impact on and reputation in the community. Serves as a credible spokesperson, representative, and sponsor of the company to the public and the community.
Build Relationships: Build Internal and External Relationships - Builds and sustains trusting, collaborative relationships and alliances across functional, organizational, and geographical boundaries to achieve goals. Sponsors initiatives and programs that promote respect for, interest in, and support of associates. Ensures associates are treated in an accepting, respectful manner.
Minimum Qualifications
4 years of multi-facility management experience OR
7 years experience supervising Management Associates OR 5 years experience as a Store Manager OR
7 years supervising managers who have P&L responsibility and make employment decisions.
Preferred Qualifications
2 years managing a metropolitan retail store.
5 years experiences managing a grocery retail operation.
7 years of retail management experience.
BA/BS degree in a business-related field.
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