Executive Job Description | Seeking qualified candidates for a Senior Manager Communications & Change Management opening to lead communications and large scale organizational change for the Global Information Systems Organization.
Align communication messages between Corporate and IS Develop and distribute timely communications to stakeholders for IS relevant information Develop and distribute timely communications to stakeholders for IS Transformation Identify different communication audiences and their specific information needs Ensure open, honest and timely communication to build credibility Educate employees and other stakeholder about the IS Transformation and communicate answers to employee/stakeholder questions Strive to manage the expectations of the employees Build a foundation of trust and teamwork through communications vehicles Developing strategies, as well as detailed plans, around communications (employee communications within IS, IS communications to business partners and external communications) Lead the creation of stakeholder analysis, organizational assessments, risk mitigation, communications and reinforcement plans. Directly lead, supervise, and coach an internal communications and change management team Work with executive management, middle management, employees and suppliers to provide solutions that enable communications, organizational and human behavior changes required to support Global Information Systems objectives and vision The Sr. Manager, Communications & Change Management has responsibility for three main areas of work: global change management support for significant changes, internal and external communications and marketing/branding.
This role works in a consultative mode to business, but also has specific deliverables based on the client groups strategic roadmap. This role must constantly maintain an eye on the Enterprise plan and value equation, negotiating delicate conversations at times to achieve the best results for the Enterprise. Ability to reduce complexity, value/outcomes orientation, can dive into details/fact-based analysis, a bias for action, strong interpersonal skills, and excellent communications are daily activities for this role.
Enabling Large Scale Organizational Change: Understand and maintain change map for all significant change efforts. Apply change processes effectively to accelerate change while minimizing the impact to customers and employees and improving overall organizational effectiveness. Ensure that high levels of satisfaction are achieved with change in accordance with ADKAR model. Internal & External Communications: Create and maintain appropriate Communications to enable the IS strategy. Support Internal & External Communications in addition to Executive Communications. Facilitate leadership meetings, employee engagement meetings, etc. to maintain line of sight to communications needs. Partner with Global Communications team to ensure communications are consistent with corporate guidelines for internal and external communications and speaking engagements. Marketing/Branding: Create and maintain appropriate IS branding materials to enable the IS strategy. Manage the IS Vision & Strategy, be stewards of the IS Brand and Promise.
5+ years of general management experience. 3+ years of professional level communications/change management experience in a Fortune 500 company. 3+ years working within the outsource services preferred. Masters degree in Communications is a plus. Demonstrated track record of driving organizational communications and change Understands and anticipates the needs of internal clients; performs assessments to determine client needs and priorities. Generates practical, sustainable and creative options to solve problems and create business opportunities, while maximizing existing resources. Ability to develop practical implementation plans with other accountable parties (e.g., HR business partners, business leaders, and other functional support organizations). Demonstrated team leadership, facilitation skills and the ability to build strong teams. Outstanding communication and presentation skills. Goal-oriented and possesses the ability to prioritize on a consistent basis in an ever-changing environment. Strong client-service orientation. Ability to think creatively to develop win/win solutions for business issues that are recognized and valued by leaders, often managing through conflict. Experience benchmarking and implementing best in class strategies, processes and programs. Understands the business vision and strategy.
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