Executive Job Description | Health Payer / Pharma Operations & IT Consultants
Top 4 Management Consulting Firm
Position Description
OUR CLIENT
Our client is a top four global management consulting leader in strategy; organization; operations; and information technology. Our client uses its broad-based experience to help clients address their most critical issues including creating new business models, capturing value from their customer and channel strategies, reducing cost structures, increasing the effectiveness of their supply chains and assets, and integrating security into their strategy to ensure the resilience of their businesses. They are increasing getting involved in the design and implementation of high impact solutions for their clientele.
The Firm retains a culture rooted in the long term value of its consulting methodology with its clients over many decades, together with a partnership ethic that is team-oriented, meritocratic and fair. Our client is seeking talented consultants to join their Health Technology and Operations team as a Senior Associate or Principal focused on the Health Payer and/or Pharmaceutical arenas.
MAJOR RESPONSIBILITIES
We are conducting several searches for Healthcare Operations and IT Senior Associate and Principal levels serving as CRM strategy, operations, and/or IT experts in the Healthcare space with a focus on payors/insurers and pharmaceutical clients.
The major responsibilities of a Senior Associate are to serve as a comprehensive project/engagement manager including:
Planning, organizing, and driving project execution as well as guiding and directing junior team members
Providing thought leadership and creative insights to help identify, clarify, and resolve complex issues critical to clients strategic success
Developing key hypotheses and insights; defining and managing all data collection initiatives, structuring sophisticated analyses and managing daily interaction with clients to establish requirements and to ensure assignment progress
Serving as the CRM, operational cost reduction, and/or IT expert on healthcare strategic transformation assignments, particularly in the Payer and Pharma areas
Providing analysis and recommendations to payer/pharma industry clients in:
o CRM strategy development and implementation
o Cost reduction strategies and process improvement across all functional areas including CRM, Sales, Product development, Billing, Claims, Customer Service, and IT
o Streamlining corporate functions through application of best practices and process re-engineering
o Developing IT strategies and implementation plans
Working closely with client team members to generate practical solutions and ensuring clients assume the ownership required for successful implementation
Attracting, retaining, developing and motivating a team of highly qualified staff
Developing long-term relationships with existing clients at a senior level including participating in client presentations and proposal writing
The major responsibilities at the Principal level incorporate those for the Senior Associate at a higher level managing and leading major client relationships as well as having the ability to sell new clients and significant client extensions.
KEY QUALIFICATIONS
The ideal Senior Associate or Principal candidate will come directly from a top strategy boutique, top management consulting firm, or leading health payer or pharmaceutical firm with a position in CRM, Operations and Process Improvement, or IT. The key qualifications include:
Minimum of 3 to 5 years of relevant health payer and/or pharmaceutical CRM, operations, or IT experience showing progressive advancement and a record of achievement in:
o a leading strategy, boutique or Big 4 consulting firm, or
o in an internal consulting capacity, and/or
o a health payer or pharmaceutical company role that had significant high visibility project work
Expertise in developing new strategies, business models involving the implementation of operations improvement and cost reduction solutions in the Health Payer industry
Experience in Payer (Health Insurance) or Pharmaceutical industry is required including familiarity with multiple functional areas and processes
Excellent analytical and conceptual skills with the capability to structure and oversee sophisticated hypothesis-driven analyses
Excellent oral and written communication skills with the ability to interact effectively with all levels of management
Assertive self-starter with a high degree of self-confidence and strong executive presence
An advanced degree (MBA, MS, or PhD) is required
IF INTERESTED AND QUALIFIED, PLEASE CONTACT:
Steven Landberg
Managing Director
Claymore Partners
203 987 4641
slandberg@ClaymorePartners.com
www.ClaymorePartners.com
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